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Customer Support Clerk

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Job Description - Customer Support Clerk

Description

HEAD INTO SUMMER WITH A NEW CAREER AT BERKHEIMER!

Berkheimer Tax Innovations, a successful Pennsylvania tax collection and administration company, is seeking adaptable and motivated individuals to join our Youngwood, PA team as Customer Support Clerks!

WHAT YOU'LL DO:

  • Answer taxpayer inquiries in person & over the phone
  • Research, maintain, & update tax accounts based on information provided
  • Process tax forms/mail & post payments to proper accounts
  • Complete all tasks in a timely manner while meeting company standards
  • Additional duties may be assigned

SCHEDULE + LOCATION:

  • Start date: August 4th, 2025 
  • Full-time schedule:  Monday - Thursday 8:00 am - 4:30 pm, Friday 8:30 am - 3:00 pm 
  • No weekends!
  • On-site in our Youngwood, PA office
    • Once released from training (~4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained

PAY + BENEFITS:

  • $ 14.00/hour + monthly incentive opportunities!
  • On the job, paid training to help you succeed
  • Medical, Dental, Vision & Life Insurance
  • Wellness Program including physical, emotional, and financial wellness
  • Paid Holidays, Vacation, Sick, and Personal Time
  • 401(k) with Profit Sharing
  • Employee Assistance Program
  • Voluntary Benefit Plans
  • FSA & HSA Options
  • Casual business work environment
  • Travel Insurance

Requirements

  • High School Diploma or equivalent
  • 0 - 6 months related experience and/or training
  • Reliable transportation to outer offices and tax sit-ins
  • Ability to manage difficult or emotional customer situations
  • Strong attention to detail with high levels of accuracy
  • Situation analysis and problem-solving skills
  • Ability to sit for long periods of time 
Original job Customer Support Clerk posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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