Customer Support Clerk

Description:

Embark on a New Career Journey this Summer with Berkheimer Tax Innovations!
Join our thriving Allentown, PA team as a Customer Support Clerk at Berkheimer Tax Innovations, a leading Pennsylvania tax collection and administration company, and unleash your potential!

WHAT YOU'LL DO:
Answer taxpayer inquiries in person & over the phone
Research, maintain, & update tax accounts based on information provided
Process tax forms/mail & post payments to proper accounts
Complete all tasks in a timely manner while meeting company standards
Additional duties may be assigned
SCHEDULE + LOCATION:
Full-time schedule: Mon - Fri, 8:00 am - 4:00 pm
No weekends!
On-site in our Allentown, PA office

Once released from training ( 4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained

PAY + BENEFITS:
$14.00/hour + monthly incentive opportunities!
On the job, paid training to help you succeed
Medical, Dental, Vision & Life Insurance
Wellness Program including physical, emotional, and financial wellness
Paid Holidays, Vacation, Sick, and Personal Time
401(k) with Profit Sharing
Employee Assistance Program
Voluntary Benefit Plans
FSA & HSA Options
Casual business work environment
Travel Insurance
Requirements:

WHY WORK FOR BERKHEIMER TAX INNOVATIONS?
You will be part of a company that has been supporting your local communities for over 80 years. The dedication to our communities is just as important as our dedication to our employees.
At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive top-of-the-line training, a supportive team environment, and resources to contribute to your overall success.
High School Diploma or equivalent
Minimum 1-3 months related experience and/or training
Reliable transportation to outer offices and tax sit-ins
Ability to manage difficult or emotional customer situations
Strong attention to detail with high levels of accuracy
Situation analysis and problem-solving skills
Ability to sit for long periods of time
Berkheimer Tax Innovations is an Equal Opportunity Employer.

All

positions require a successful reference check, criminal background check and drug screen.

Compensation details:

14-14 Hourly Wage

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