Customer Support Consultant

Why EposNow…

Epos Now is a market-leading Fin-Tech business with a growing international presence. As a cloud-based software provider, our passion is to help small businesses grow and thrive.

We proudly deliver a top customer service experience to our customers across the world, with offices in USA, Australia, and the UK.

Our company values are easy to explain – we are dynamic, human, honest and passionate about providing awesome service.

We are quickly expanding our customer service teams to support future growth - it’s an exciting time to join!

In the role, you will do?

• Problem solving on a daily basis to reach a satisfactory outcome for clients and the company


• Use your passion for customer service and your exceptional communication skills to ensure your Epos clients have a positive and memorable experience.


• Listen to customer needs and identify opportunities


• Deliver awesome service

What do you need to apply?

• A passion for providing an exceptional customer experience


• Outstanding communication skills


• The drive to excel


• Adaptability and willingness to learn


• Confidence and a positive attitude

What might help your application?

• Phone based customer service experience


• Previous experience exceeding targets/KPIs


• Demonstrated ability to problem solve with customers

What will you get in return?

• 2 weeks fully paid induction training + ongoing training opportunities


• 401k matching


• 19 days PTO plus federal holidays


• Medical including dental and vision


• Fun & high performance culture with smart business casual dress & regular social events


• Career progression opportunities – our philosophy is to promote internally


• Loads of employee benefits through our award winning program

For a career that’s great from Day One and gives you plenty of opportunities for growth, choose EposNow

If you are ready to begin your career with us, please "APPLY NOW"