We are looking for a dedicated Customer Support Engineer to join our diverse team at Equiliem in Los Angeles, CA.
Growing your career as a Full-Time Customer Support Engineer is an incredible opportunity to develop relevant skills.
If you are strong in creativity, project management and have the right drive for the job, then apply for the position of Customer Support Engineer at Equiliem today!
Position Overview:Pay: 32.99/hr
Daily Responsibilities/Job Description:
Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
Serves as company liaison with customer on administrative and technical matters for assigned projects.
Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
This job provides customer support.
Qualifications/years of experience:
- 1-2 years of Lab Experience
Must Haves:
- Client/Customer Facing Experience
- Task Oriented
Technology Requirements:
Additional Requirements:
Success/Performance Metrics:Soft Skills Needed:
Performance Measurements:
- Downtime and Response time Measurements
- PM on time measurements
Benefits of working as a Customer Support Engineer in Los Angeles, CA:
● Excellent Benefits Package
● Advancement opportunities
● Generous Compensation
Salary :
No CV Required
How to get there?
Your email job alert is now active!