Customer Support Executive

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. The ideal candidate will have experience in the insurance industry and a strong track record of providing excellent customer service.

Responsibilities:

• Manage a portfolio of commercial insurance clients
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Review and process client policy renewals and endorsements
• Maintain and update client information in our database
• Work closely with underwriters and carriers to provide clients with the best coverage options
• Build and maintain strong relationships with clients through regular communication and follow-up

Qualifications:

• Minimum of 3 years of experience in client service in the insurance industry
• Strong communication and interpersonal skills
• Ability to multitask and prioritize effectively
• Proficient in Microsoft Office and insurance industry software
• Active insurance license required
• College degree preferred

We offer a competitive salary, benefits package, and opportunities for growth and professional development. If you are passionate about providing excellent customer service and are looking for a challenging and rewarding opportunity, please apply today!

Purmul Insurance Agency is an equal-opportunity employer and welcomes applications from all qualified individuals.