Are you fluent in Italian and ready to make a difference in customers’ lives through excellent service? If you're looking for a stable and fulfilling full-time role in a multicultural work environment, this opportunity could be just what you need.
Based in Malta, you’ll be joining a well-established international organization known for its strong support culture and high employee satisfaction. As a Customer Support Advisor, your role will involve helping customers navigate their service journey smoothly and confidently.
Assisting customers with service-related questions via phone, email, and chat
Offering accurate information and resolving issues with care
Documenting each interaction and following up as needed
Collaborating with colleagues to ensure seamless support
Meeting service quality goals and customer satisfaction metrics
Fluency in Italian, with good English communication
Friendly, empathetic communication style
Strong attention to detail and organizational skills
Comfort using digital tools and online systems
Flexible with working hours, including weekends and rotating shifts
Monthly bonus potential based on your performance
Language bonus added to your base salary
Health insurance after a short employment period
Clear career path with training and internal promotions
Staff perks: gym discounts, mobile plans, and local partnerships
On-site canteen with affordable, healthy meals
Regular team activities and social events
Free on-site parking and a vibrant work community
If you're ready to take the next step in your career and want to be part of a supportive, growing team in Malta — don’t wait.
Submit your application today and discover where this opportunity can take you!
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