Customer Support Representative

Responsibilities:

• Provide excellent customer support to Dutch-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to products, services, and technical issues.
• Ensure all customer issues are resolved in a timely and professional manner.
• Communicate clearly and effectively to address customer concerns and provide solutions.
• Record customer interactions in the CRM system for follow-up and reporting purposes.
• Collaborate with colleagues and escalate complex issues when necessary.
• Maintain high levels of customer satisfaction and contribute to team goals.

Requirements:

• Fluent in Dutch  (both written and spoken).
• Proficient in English (both written and spoken).
• Strong communication skills and a customer-focused attitude.
• Motivated, eager to learn, and able to thrive in a fast-paced environment.
• Previous experience is not required, making this an ideal opportunity for entry-level candidates.
• Basic technical aptitude and willingness to learn new systems and tools.

Job Benefits:

• Competitive salary with performance-based incentives.
• Full training provided, no previous experience required.
• Health insurance and other benefits.
• Full-time position with regular working hours, Monday to Friday.
• A dynamic, international team environment.
• Opportunities for growth and career advancement within the company.