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The Opportunity
Due to continued growth, we're looking for a full-time Customer Support Representative to join our professional, close-knit team.
This permanent position offers genuine opportunities to grow within the business—whether your strengths lie in operations, technical support, or business services. You'll be part of a stable, well-run company that supports essential industries across Australia.
Why Join Us?
📈Career development – Clear pathways into other teams based on your strengths and interests
💰Great salary + benefits – Includes salary packaging options and free on-site parking
🏢Modern office – Bright, comfortable workspace with free coffee and snacks
📍Convenient NoR location – Easy access to the new Morley train station
🎯Meaningful work – Help support critical industries by delivering exceptional internal service
🤝Supportive team & manager – Friendly, diverse culture with clear processes and full training
The Role
This is a structured, detail-focused role perfect for someone who enjoys staying organised, working with systems, and supporting others to succeed.
Key responsibilities include:
✉️Responding to customer enquiries via email and phone
🛠️Preparing quotes and accurately processing customer orders
📋Coordinating with suppliers and expediting as needed
🤝Providing administrative support to sales, technical and operations teams
⚙️Liaising with finance and other departments to keep everything aligned
🔄Updating records and maintaining accuracy across business systems
About You
You’re proactive, detail-oriented, and take pride in doing things well. You’re confident using business systems and love working as part of a team.
We’re looking for someone who:
💼Has experience in administration, customer service, or internal support
🖥️Is confident using business systems (ERP, CRM, email, data entry)
🌟Enjoys working in a structured, collaborative environment
😊Has a positive attitude and strong communication skills
✅Is reliable, takes ownership, and always follows through
If you have the relevant skills and experience, Apply Now for immediate consideration
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