Customer Support Representative

Company : Yard Truck Specialists

Job Description - Customer Support Representative

Yard Truck Specialists is the nation’s premier dealership for spotter trucks and terminal tractors. Headquartered in Philadelphia with additional locations in Harrisburg and Pittsburgh, we sell, rent, service, and rebuild more jockey trucks than anyone, anywhere, because we are backed by the largest truck fleet, the biggest parts inventory, and the best sales and service partners working today. Period.

We are seeking an entry-level Inside Sales-Customer Support Representative to join our Bensalem, PA branch and provide administrative support to our sales team. This position requires an outgoing personality, exceptional organizational skills, strong attention to detail and a proactive approach to work. Previous experience in industrial equipment sales or a dealership is a plus.

RESPONSIBILITIES

Managing day-to-day administrative duties for the sales department
Compiling daily lists of sales leads and follow-up
Maintaining accessible and organized filing system for sales team
Creating and processing sales orders in a timely manner
Expediting requests, rush orders and updating sales orders
Analyzing customer data to optimize sales efforts
Communicating with clients and team effectively
Helping management and executive team as needed

REQUIREMENTS

Ability to manage multiple tasks under tight deadlines and pressures
Strong work ethic and being proactive
Solid MS Office, Word, Excel, and other programs
Experience working in an office and team environment preferred
Inside sales experience helpful
Effective communication skills
High School Diploma or equivalency
Ability to work Monday through Friday onsite at our Bensalem, PA office

BENEFITS

Competitive salary commensurate with experience
401(k) with company match
Health insurance (majority paid by company)
Dental insurance
Vision insurance
Life insurance
Referral program
Weekly pay schedule

ABOUT US

Yard Truck Specialists is a proud member of the H&K Equipment Group, a fast-growing network of four operating companies that employs hundreds of experts at businesses throughout the mid-Atlantic and Northeast. Our companies’ primary specialties include full-service, cradle-to-grave coverage of heavy-duty and customized material handling equipment such as yard trucks, lift trucks, railcar movers, and much more. From the nation’s busiest ports to its largest mills, to its biggest infrastructure projects, you’ll find our equipment wherever you find materials on the move. Learn more about the power of our teams at yardtruck.com.

We are an equal opportunity employer.

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Customer Support Representative

Job Description - Customer Support Representative

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