Customer Support Representative - Energetic Workplace

Organization Seeks Customer Service Representative!

Sharpen your skills as a Customer Representative in the growing Manufacturing industry through this opportunity at Robert Half. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. This could be the short-term contract / temporary Customer Service Representative position you're looking for, if you can work in Torrance, California!

Key responsibilities

- Deliver outstanding, friendly customer service in a timely fashion

- Receive and send written business correspondence

- Be a part of business development by by actively cross-selling and referring customers

- Handle incoming telephone calls

- Strong communication skills in Vietnamese

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Excellent computer skills

- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

- Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Strong customer service and office administrative skills

- A consistently positive approach to your work that is rooted in a businesslike professionalism

- Experience performing extensive research to resolve complex customer inquiries

- Excellent problem solving skills in Microsoft Office applications

- Comprehensive knowledge of customer service

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today