Customer Support Specialist III - Hiring Now

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking a Customer Support Specialist III to work at a premier company in the semiconductor industry in Phoenix, AZ. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Salary/Pay Rate/Compensation: $23-$28/hour, based on experience.
Shift: 12-hour compressed workweek: Thursday through Saturday and every other Wednesday, 7 PM to 7:30 AM (flexibility on working days or nights).

Overtime is required on an as-needed basis.

Why you should apply to be a Customer Support Specialist III:
• Join a premier company in the semiconductor industry.
• Competitive salary and compensation package.
• Opportunity for growth and development.
• Work in a professional and supportive team environment.

What’s a typical day as a Customer Support Specialist III? You’ll be:
• Providing courteous and professional customer service in response to incoming phone calls for TSMC data support, spare parts quotes, order placement, tracking of orders/shipments, address billing inquiries, etc.
• Advising customers on deliveries and investigating shipping issues.
• Maintaining professional courtesy and demeanor in all customer interactions.
• Utilizing an ERP data entry or order processing system and other software programs to accomplish job tasks.

Qualifications:
• Are fluent in both English and Japanese, with the ability to speak, read, and write in both languages.
• Have an Associate Degree or higher in Business Administration or equivalent.
• Have 3 to 5 years of experience in customer service and supply chain management, preferably in the semiconductor industry.
• Have working knowledge of MS Office applications.

What happens next:
Once you apply, you’ll proceed to next steps if your skills and experience look like a good fit. But don’t worry—even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Customer Support Specialist III today!