Customer Support Specialist- Nashville, TN.

LHH Recruitment Solutions is seeking a Customer Support Specialist for our Construction Client located in Antioch, TN. This is a full time, on-site opportunity. If you're interested, please apply now.

The Customer Support Specialist will be responsible for providing essential administrative support to the parts team, primarily focusing on creating work orders, providing quotes, customer service, and inventory. This role requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously in a fast-paced environment.

Type:

Temp to Hire

Compensation:

$21-23 per hour

Hours:

Monday-Friday 8-5pm

Location:

Antioch, TN.

Responsibilities:

Answer incoming phone calls, direct calls to appropriate individuals, and take accurate messages when necessary.

Communicate with the Sales, Service, and Administrative staff.

Manage and update office documents, spreadsheets, and databases.

Creating work orders and uploading them in the system.

Provide exceptional customer service to clients, addressing inquiries, resolving issues, and offering assistance.

Respond to customer questions and requests in a timely and professional manner.

Maintain inventory by checking stock levels, anticipating needs, and placing orders as required.

Ensure the sales department have proper information for services.

Assist other departments as needed, contributing to the overall efficiency of the organization.

Qualifications:

High School Diploma or equivalent

Background/knowledge in the Construction/Automotive/Heavy Equipment Industry

Previous experience in administrative/sales support roles or customer service is preferred.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and

SAP.

Excellent verbal and written communication skills.

Strong organizational and multitasking abilities.

Attention to detail and accuracy in data entry and payment processing.

Professional demeanor and the ability to interact courteously with clients and guests.

Pay Details:

$20.00 to $23.00 per hour

Search managed by:

Tara Dawson

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.