Customer Support Specialist - Sofia, Bulgaria

Were Hiring: Customer Support Specialist (Slovak & English) - Sofia, Bulgaria

Are you fluent in Slovak and motivated to provide high-quality customer support? Join our on-site team in Sofia, where you'll assist adult consumers of a premium international lifestyle brand by handling inquiries related to products, orders, accounts, and device troubleshooting via phone, chat, and email all while ensuring compliance with strict industry and age-verification standards.

Location: On-site in Sofia, Bulgaria
️ Languages: Slovak (C2/native) + English (B2+)
Shifts: Rotational: Mon-Sat (09:00-23:00), Sun (10:00-19:00)
Type: Full-time

Whats in it for you:

• Competitive salary with annual bonus structure
• Private health insurance & access to wellness programs
• Paid training and structured onboarding
• Career growth opportunities in a global company
• Modern workspace and multicultural environment

You Bring:

• Native or C2-level Slovak and strong English skills
• Excellent communication and customer service abilities
• Confidence in using digital tools and supporting electronic products
• Detail-oriented and empathetic approach
• Experience in customer support or retail is a plus

Be part of a team that delivers meaningful support to adult consumers using innovative products - in a setting that values quality, responsibility, and professional growth.

Apply now and take your career further in customer experience!

Contact: [email protected]