Job Description - Customer Support Technician III - (T3) Night Shift
Check and manage part inventory to ensure availability for PMs. Coordinate part order and returns and ensure proper documentation and tracking. Must be flexible with overtime and schedule changes based on customer needs and equipment availability. Be at customer site and in the clean room every day to make sure all assemblies are ready for PM's. Work with manager, lead, and engineers to make sure all activities are covered and completed. Work with customer technicians and engineers to make sure all mechanical testing is completed before PM's. Work in a clean room environment with necessary tools. Assists in planning the daily work schedule within assigned area to ensure completion of Preventive Maintenance tasks. May need technical assistance in performance of daily responsibilities. Provides solutions to problems in situations that are atypical or infrequently occurring based on existing precedents or procedures Has developed proficiency in a range of analytical processes or procedures to carry out assigned tasks Basic knowledge of hand tools Understand how to work in a clean room environment Has a good understanding of how the team integrates with others to achieve objectives May provide informal guidance and support to more junior team members Uses communication skills to regularly exchange information This will be for compressed night shift work at the customer site. Must have 4-7 years work experience
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