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Customer Support with Danish and English - Relocation to Sofia

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Job Description - Customer Support with Danish and English - Relocation to Sofia

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Customer Support Representative fluent in Danish and English, with the added benefit of relocation to Sofia, Bulgaria. This position is ideal for individuals looking to expand their horizons in a vibrant city while providing outstanding support to our customers. You will play a vital role in ensuring Danish-speaking clients receive exceptional service and assistance with their inquiries.


Key Responsibilities

  • Provide exceptional customer support to Danish-speaking clients through various channels, including phone, email, and chat.
  • Address customer inquiries regarding products, services, and policies promptly and accurately.
  • Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
  • Maintain thorough documentation of customer interactions and feedback in our CRM system.
  • Collaborate with different departments to facilitate effective solutions and enhance the customer experience.
  • Stay updated on product knowledge, services, and industry trends to provide the best possible support.
  • Fluency in Danish and English (both spoken and written) is essential.
  • Experience in customer support or service roles is a plus.
  • Strong communication skills with an emphasis on fostering positive customer relationships.
  • Excellent problem-solving skills and a proactive approach to customer service.
  • Familiarity with customer service software and CRM systems is advantageous.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Willingness to relocate to Sofia, Bulgaria, and adapt to a new cultural environment.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. Welcome bonus
  6. Performance bonus
  7. And Much More...
Original job Customer Support with Danish and English - Relocation to Sofia posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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