Customer support with Danish - Work in Bulgaria - Fully paid relocation package

Mercier Consultancy MD is thrilled to announce an opening for a Customer Support Representative fluent in Danish, with a fully paid relocation package to Bulgaria. This role presents the perfect opportunity for dedicated individuals to enhance their customer service skills while living in a beautiful and culturally rich country.

Key Responsibilities

• Provide high-quality customer support to Danish-speaking clients across various channels, including phone, email, and chat.
• Respond to customer inquiries regarding products and services in a timely and professional manner.
• Resolve customer issues and complaints efficiently to ensure a high level of satisfaction.
• Document customer interactions accurately in our CRM system for better service delivery.
• Collaborate with different departments to provide comprehensive solutions to customer needs.
• Stay updated on product knowledge to enhance the quality of support provided.

• Fluency in Danish (both written and spoken) is essential; knowledge of English is a plus.
• Previous experience in customer service or support roles is preferred.
• Strong communication and interpersonal skills, with a customer-focused attitude.
• Excellent problem-solving abilities and a proactive approach to handling inquiries.
• Familiarity with customer service software and CRM systems is beneficial.
• Able to work independently and collaboratively in a team-oriented environment.
• A willingness to relocate to Bulgaria and embrace the local culture and lifestyle.

1. Competitive Monthly Salary
2. Relocation Package
3. Fully Paid Training
4. Health Insurance
5. And Much More...