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Customer Support with Icelandic - Work in Bulgaria - Paid relocation package

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Job Description - Customer Support with Icelandic - Work in Bulgaria - Paid relocation package

Mercier Consultancy MD is thrilled to present an exciting opportunity for a Customer Support Representative fluent in Icelandic and English, with a fully paid relocation package to Bulgaria. This is an excellent chance to work in a vibrant environment while helping our Icelandic-speaking clients with their inquiries and ensuring they have a seamless experience with our services.


Key Responsibilities

  • Provide exceptional customer support to Icelandic-speaking clients through various channels including phone, email, and chat.
  • Respond promptly to inquiries regarding products, services, and company policies.
  • Efficiently resolve customer issues and complaints to maintain high levels of customer satisfaction.
  • Document customer interactions accurately within our CRM system.
  • Work collaboratively with different departments to provide effective solutions for client needs.
  • Stay informed about product knowledge and industry trends to enhance customer service quality.
  • Fluency in Icelandic (both written and spoken) is essential; proficiency in English is required.
  • Experience in customer support or service roles is highly preferred.
  • Strong communication skills with an emphasis on empathy and customer-focused interactions.
  • Excellent problem-solving abilities and a proactive mindset.
  • Familiarity with customer service software and CRM systems is a plus.
  • Able to work independently while effectively contributing to a team dynamic.
  • A willingness to relocate to Bulgaria and embrace new cultural experiences.
  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
Original job Customer Support with Icelandic - Work in Bulgaria - Paid relocation package posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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