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Customer Support with Slovak - Work in Bulgaria - Fully paid relocation package

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Job Description - Customer Support with Slovak - Work in Bulgaria - Fully paid relocation package

Mercier Consultancy MD is thrilled to offer a Customer Support position requiring proficiency in Slovak, with the opportunity to work in Bulgaria. This role comes with a fully paid relocation package, enabling you to experience life in a beautiful country while providing exceptional support to our valued Slovak-speaking clients. Join our dedicated team and make a difference in customer experiences!


Key Responsibilities

  • Provide high-quality customer support to Slovak-speaking clients through phone, email, and chat.
  • Address inquiries regarding products, services, and company policies promptly and professionally.
  • Resolve customer complaints and technical issues effectively to ensure a positive experience.
  • Document all customer interactions in our CRM system for ongoing service improvements.
  • Work closely with internal teams to devise effective solutions to customer challenges.
  • Stay updated on product offerings and industry trends to deliver informed support.
  • Fluency in Slovak (both written and spoken) is essential; knowledge of English is a plus.
  • Experience in customer service or support roles is highly preferred.
  • Strong communication and interpersonal skills with a focus on customer satisfaction.
  • Effective problem-solving skills and a proactive attitude towards customer queries.
  • Familiarity with customer service software and CRM systems is an asset.
  • Ability to work both independently and collaboratively within a team.
  • A willingness to relocate to Bulgaria and embrace the opportunity to live in a new culture.
  1. Competitive Monthly Salary
  2. Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. And Much More...
Original job Customer Support with Slovak - Work in Bulgaria - Fully paid relocation package posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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