Customer Support-6043

- Serves as a liaison between branches or regional laboratories and its customers in response to inquires and problems. Researches, troubleshoots and resolves customer problems. Performs a wide variety of administrative/clerical duties (i.e., payroll, paternity testing, billing, data entry, and phlebotomy). Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
Machine: Calculator, personal computer.
Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one’s feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping.
Vision Requirements: Able to pass standardized color vision test, as required by test performed.
License/Certification/Education: Normally High School Diploma or equivalent w/1-3 years of applicable experience.