We are desiring to recruit a diligent *Customer Technical Specialist IV to join our inspiring team at TASC Technical Services in Silver Spring, MD.
Growing your career as a Full-Time *Customer Technical Specialist IV is an outstanding opportunity to develop relevant skills.
If you are strong in people management, time management and have the right drive for the job, then apply for the position of *Customer Technical Specialist IV at TASC Technical Services today!
NOC Technician 4
Location: Silver Spring, MD (ONSITE)
Duration: 6+ months
Rate: Up to $42.00/hr BOE
Network Operations Center Technician to monitor and enterprise environment consisting of 5,000 plus network devices, over 6,000 servers and 100s of applications.
The mission of this group is to provide 24x7x365 operational and administrative support for the client and to manage all incoming and outgoing support requests related to the network and business infrastructure while working with internal and external customers and teams to drive and coordinate issues to resolution within defined SLAs. Provide support with shift (3 varying shifts) based work, providing 24x7x365 coverage and support at the FDA White Oak (10903 New Hampshire Ave, Silver Spring, MD) location. Monitor systems, applications including high and low level network wide performance monitoring, investigate, troubleshoot, and triage production and non-production software, applications, services and network issues.
The shifts are Sunday - Wednesday 6am-2pm, 12pm-10pm, and 10pm-6am and Wednesday - Saturday 6am-2pm, 12pm-10pm, and 10pm-6am.
Required experience:
Cisco networking skills
1-3 years of NOC experience
SolarWinds monitoring experience
ServiceNow or other ticketing systems
Ability to concurrently manage multiple tasks
Strong troubleshooting skills
Desired experience:
Cisco CCNA
CompTIA
Knowledge of network technologies, connectivity, protocols, and security
***Overtime will be billed as normal.***
#zr
Benefits of working as a *Customer Technical Specialist IV in Silver Spring, MD:
● Company offers great benefits
● Room for Advancement
● Leading Industry Pay
Salary :
No CV Required
How to get there?
Your email job alert is now active!