CyberArk Sr. Build and Support / Ops Lead

ROLE SUMMARY:

Business Analyst for Guidewire ClaimCenter Application to support project and other initiatives. The Business Analyst will be responsible for creating business and functional requirements definition for claims processing and administration as well as downstream systems and reporting integrations. Responsibilities will also include planning and facilitating user acceptance testing.

ROLE RESPONSIBILITIES:

Conduct requirements definition for claims solutions.

Collaborate closely with business stakeholders to understand their business requirements, informational needs and data sources.

Translate business needs into clearly defined and documented detailed business requirements/ functional requirements inclusive of business use cases, process flows, data flows, traceability matrices as well as screen mock-ups.

Provide claims processing subject matter expertise to the IT team throughout the project.

Review development and test deliverables as needed.

Plan, facilitate, and conduct requirements elicitation sessions, meetings, and presentations.

Collaborate with development and testing teams to provide subject matter expertise, ensure that out of the box functionality is leveraged and to assist in troubleshooting and resolving issues.

Lead review sessions for completed business/functional requirements with key business users focused on gaining consensus and final business approval.

Participate in the development of User Acceptance Test planning documentation, including test plans and scripts, based on business and functional requirements.

Facilitate UAT execution phase and work with business stakeholders and project manager to obtain user acceptance test signoff.

Conduct project planning and estimating efforts as needed.

TECHNICAL QUALIFICATIONS:

3+ years of proven experience in business analysis including defining Insurance business, functional and reporting requirements and conducting user acceptance testing for business-critical solutions in complex environments.

Experience with Guidewire ClaimCenter systems is required.

Detailed claims processing knowledge and experience.

Experience with Guidewire Policy Center is preferred.

Proven hands-on experience in writing and executing MS SQL query is required.

Insurance/Reinsurance industry experience and knowledge with an understanding of the terminology, business functions (Claims) and business processes.

Experienced with formal SDLCs and business analysis methodologies, working knowledge of business analysis documentation standards.

Agile Methodology experience a plus, but not required.

Minimum mandatory Skills: Guidewire ClaimCenter

3+ years of proven experience in business analysis including defining Insurance business, functional and reporting requirements and conducting user acceptance testing for business-critical solutions in complex environments.

Experience with Guidewire ClaimCenter systems is required.

Detailed claims processing knowledge and experience.

#J-18808-Ljbffr