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Czech Speaking Logistics and Delivery Advisor

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Job Description - Czech Speaking Logistics and Delivery Advisor

Mercier Consultancy MD is on the lookout for a motivated Czech Speaking Logistics and Delivery Advisor to join our dynamic team. This role is ideal for individuals who have a passion for logistics and customer service, and who are fluent in Czech. As a Logistics and Delivery Advisor, you will play a crucial role in ensuring that our customers receive their orders on time and efficiently.


Key Responsibilities

  • Provide exceptional customer support in Czech regarding logistics and delivery inquiries via phone, email, and chat.
  • Coordinate with logistics providers to ensure timely and accurate deliveries of products to customers.
  • Assist customers with tracking their shipments and resolving any delivery-related issues.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to optimize logistics processes and enhance customer satisfaction.
  • Stay informed about logistics trends and best practices to provide relevant support and advice.
  • Fluency in Czech (both written and spoken) is essential; proficiency in English is a plus.
  • Previous experience in logistics, supply chain, or customer service roles is preferred.
  • Strong communication and problem-solving skills, with a focus on customer satisfaction.
  • Ability to multitask and manage time effectively in a fast-paced environment.
  • Familiarity with logistics software and CRM systems is advantageous.
  • A detail-oriented mindset with a proactive approach to improving processes.
  • Willingness to adapt to changing logistics needs and challenges.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Fully Paid Training
  4. Health Insurance
  5. Monthly accommodation bonus
Original job Czech Speaking Logistics and Delivery Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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