D365 Finance & Operations Lead

Be the Bridge Between Business Needs and Digital Solutions

Do you thrive on understanding people’s needs and turning them into practical solutions? Are you passionate about making technology work for people? Join us as our D365 Finance & Operations Lead and drive continuous improvement and adoption across our business systems.

What you'll do

• Partner with internal teams to understand business needs and translate them into system solutions
• Analyze and optimize processes across Finance, Project Management, and CRM
• Document workflows and maintain governance through SOPs, process maps, and change logs
• Create user guides and onboarding materials for smooth adoption
• Deliver engaging training sessions and provide ongoing support to empower users
• Enhance reporting and insights through PowerBI dashboards and advanced analytics
• Manage vendor relationships and collaborate on system enhancements
• Support IT governance by providing clear business cases for system changes
• Lead change management initiatives to ensure smooth transitions and strong adoption

Must-have

Deep expertise in Microsoft Dynamics 365 Finance & Operations (F&O)

Strong advantage

Experience with Dynamics 365 CE and CRM modules

Plus

• Strong business analysis skills and experience documenting requirements
• Excellent communication and facilitation skills for training and stakeholder engagement
• Ability to manage multiple priorities and drive continuous improvement
• Bachelor’s degree in Business Administration, MIS, Accounting, or related field
• Minimum 5 years’ experience in ERP systems support and business process analysis
• Project Management certification (PMI or equivalent) is a plus

Salary Range: $100,000 – $120,000 annually, depending on experience