Damage Field Investigator

Description

Damage Field Investigator

Job Summary
Project Resources Group (PRG) is seeking a knowledgeable and driven professional to join our team as a Power & Gas Damage Field Investigator in the Wilmington, NC area. This role is ideal for someone who is self-motivated, well-organized, and eager to work independently in a hands-on, investigative capacity.

Key Responsibilities 

• Arrive on-site for underground and aerial power and gas utility investigations. 
• Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc. 
• Photograph and process the damaged scene to accurately portray and determine liability.
• Take precautions always to utilize safety protocols. 
• Understand and utilize State Dig Laws and Statutes, excavator requirements, and NESC standards.
• Develop a professional working relationship with the client, their contractors, technicians, management team, and other personnel.
• Assist the Claims Recovery team post-investigation.
• Other related duties as assigned.

Required Qualifications 

• Must possess a valid and current driver’s license, reliable personal vehicle suitable for representing the company, and auto insurance meeting both federal and state requirements, with minimum auto liability coverage of 100/300/100 for bodily injury and property damage.
• Must be willing and able to utilize a personal vehicle for work-related travel as required.
• Must possess strong written and verbal communication skills.

Preferred Qualifications 

• Proficient in Microsoft Word and comfortable using public or shared computer systems
• Previous experience in investigations and/or law enforcement is highly desirable
• Strong analytical and logical reasoning skills
• Familiarity with the utility or utility locating industry
• Background in business operations with a strong attention to detail
• Proven ability to multitask and effectively manage time in a dynamic environment

Compensation and Benefits

• Annual salary ranging from $48,000 to $52,000 a year, plus overtime compensation provided for any hours worked over 40 hours per week. 
• National mileage reimbursement for vehicle use.
• Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.
• Company-paid Short-term Disability benefits after one year of service.
• 401(k) Plan on the first of the month following your start date with a safe-harbor match after one year of service.
• Supplemental Life Insurance is offered to you and your dependents.
• ClassPass shared cost membership is offered to each employee.
• Paid time off, holiday pay, and a floating holiday so you can enjoy time with your friends and family.

About PRG
Since 2001, Project Resources Group (PRG) has been at the forefront of the construction management and outside plant damage investigation and recovery services within the telecommunications and utility industries. As a rapidly growing leader in our field, we proudly support a talented team of approximately 750 employees across 20+ offices nationwide.

Equal Employment Statement

Project Resources Group is an equal-opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodation may enable individuals with disabilities to perform essential functions.

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