Damage Prevention Supervisor

POSITION TITLE:                DAMAGE PREVENTION SUPERVISOR

DEPARTMENT:                   OPERATIONS

REPORTS TO:                     OPERATIONS SUPERINTENDENT

BASE PAY RATE:                 $72,945.60 YEARLY

FLSA STATUS:                    SALARY EXEMPT

KEY WORDS:                      SUPERVISOR, PREVENTION, PIPELINE INTEGRITY MANAGEMENT, OPERATOR QUALIFICATIONS; FACILITY LOCATING; LEAK SURVEY

JOB SUMMARY: Provides first line supervision and oversight of day-to-day gas damage prevention operations activities while maintaining a high level of safety and compliance performance within the damage prevention group. The damage prevention supervisor is responsible for ensuring that all gas facilities are located and marked in a timely fashion and in compliance with all Department of Transportation (DOT) regulations and State dig laws. Under the leadership of the damage prevention supervisor, the damage prevention function is responsible for the monitoring, inspection and surveillance of outside contractors performing excavation to protect the integrity of Okaloosa Gas District gas facilities per company practices and procedures and at the direction of pipeline safety regulators. The damage prevention supervisor’s responsibilities also include leak survey, leak investigation, emergency response and procedures as required by the Pipeline Hazardous Material Administration (PHMSA), Florida Public Service Commission (FPSC) rules and regulations.

Incumbents in this position will be held to the District’s Gold Standard for Customer Service. 
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
1. Utilize all Okaloosa Gas District safety work practices and procedures to safely perform all daily
task including hazard assessments, vehicle inspections, attendance of safety meetings and reporting of near misses.

2. Supervise personnel performance and resolve employee conflicts or concerns. Manage damage prevention work assignments to ensure the group is responding appropriately to department and
organizational needs.

3. Achieve operational excellence by setting and communicating aggressive performance 
expectations, learning/teaching process improvements, measuring/monitoring performance levels,
providing feedback and coaching performance improvements to employees. Conduct field safety and operator qualification audits with employees. Qualify employees to perform assigned covered task per company’s Operator Qualifications Plan (OQP) plan. Co-champion and periodically 
review procedures establishing damage prevention work practices.

4. Manage and oversee the scheduling and assigning of gas locate tickets for Okaloosa Gas District.
Ensure all locates are done within the required time dictated by State dig laws and in compliance with applicable pipeline safety regulations (i.e., Part 192.614 “Damage Prevention Program”).

5. Assign and manage work for conflict resolution crew to perform pre-construction field 
assessments, conduct ongoing coordination with excavators to daylight, relocate, verify line
locations and mark gas facilities.
 

6. Work with and provide input to Okaloosa Gas District’s public affairs organization when necessary
for State dig law improvements. Be an active member of local, regional, and state damage 
prevention organizations.

7. Work with Sunshine 811 to improve operational processes targeting reduction in overall ticket
volume which will result in Operations and Maintenance (“O&M”) reductions. Be willing to become an active member of any Sunshine 811 committee.

8. Coordinate, work, and support various events/activities to promote gas public awareness, including
local Home & Garden Shows; Diggers Night Out events; Damage Prevention Summit; Florida 
Natural Gas Association (FNGA) events and any other event that supports the gas public awareness plan.

9. Manage and complete all complaints for the damage prevention group to ensure a satisfactory completion. Work with Risk Management to investigate and resolve damages to Okaloosa Gas
District facilities.

10. Lead gas damage investigations by conducting investigations or reviewing investigations done by
others to ensure accuracy and appropriate actions are taken against excavators, including damage claims for recovering cost, providing feedback, conduct safety presentations to excavators and 
filing complaints with State dig law enforcement agencies. Establish a relationship with contractors to ensure gas facilities are properly understood and maintained to eliminate third party damages.

11. Process and audit all damage prevention invoices. Track and analyze locate ticket types and 
identify trends for process improvement opportunities. Manage all expenditures, including any
joint expenditure with other departments to achieve cost performance targets while maintaining and meeting all locate expenditures. Lead, develop and implement projects that improve overall 
processes, procedures and performance.

12. Performs functions related to staffing such as interviewing, counseling, mentoring and evaluation.

13. Gathers and Maintains data required for annual 7100 reports for Gas Transmission and Distribution Systems. Processes annual reports and revisions. Updates the DIM plan. Maintains the District’s
reporting to Common Ground Alliance's (CGA) annual Damage Information Reporting Tool (DIRT) program.

14. Other miscellaneous job-related duties as assigned.
The preceding is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. The principal duties and responsibilities enumerated are all essential job functions.

EDUCATION AND EXPERIENCE:
HS Diploma + 10 years of experience – or

Associate's degree plus five to nine years of experience – or
Bachelor’s Degree plus two to five years of experience – or
Master’s Degree plus zero to two years of experience.
Desired: 5+ years of experience supervising underground utility locators. 

ESSENTIAL COMPETENCIES:
1. Organizational skills to schedule, coordinate, and oversee assigned equipment and human resources; capability to monitor and conduct quality control audits of work performed by employees to ensure system integrity, regulatory compliance, and public safety.
2. Ability to communicate well with customers, city inspectors, police and fire department officials.
Good interpersonal skills along with good written and oral communication skills.
3. Ability to manage multiple activities and changing priorities. Ability to work well under pressure.
4. Ability to recognize opportunities for process improvement.
5. Must possess qualifications to coordinate activities with regard to emergencies, outages, and
pressure problems.
6. Good mechanical aptitude and ability to use line locating tools. Ability to interpret construction
drawings to locate underground facilities.
7. Knowledge to establish schedules necessary to achieve completion of mandated annual surveys,
procedures, and various reports. Understanding to implement policies, procedures and standards for proper administration of activities
8. Management skills to maintain adequate staffing levels to ensure proper administration of activities.
Selects, develops, trains, motivates and evaluates the performance of assigned employees.
9. Knowledge of gas distribution system; working knowledge of the company’s mapping system;
knowledge of locate ticket management systems.
10. Knowledge of Sunshine 811 locate ticket process and familiarity with Okaloosa Gas District’s
service territory.
11. This position requires knowledge and task evaluation as determined by PHMSA rule CFR 49, Part
192; Subpart N: Operator Qualifications (OQ).
TECHNICAL SKILLS REQUIRED:
1. Must possess and maintain valid State of Florida Driver’s License and a driving record satisfactory
to the District and its insurers.
2. Thorough working knowledge of natural gas distribution and transmission construction, installation,
maintenance and compliance requirements.
3. Competent use of personal computer and proven ability with relevant software packages, including
but not limited to: MS Office, FlowGIS, the Internet, OQ Software, etc.
4. Ability to supervise employees to meet compliance deadlines, comply with construction specifications, satisfy internal/external customer needs and expectations. Demonstrates leadership, coaching and personnel development skills; carries out performance evaluations, training, coaching and discipline.

5. Knowledge of federal, state and local safety regulations, protocols, and/or procedures for natural
gas employees including Operator Qualifications.

OTHER FACTORS:
1. Regular attendance is an essential function of the position.
2. This position requires incumbent to be on the supervisor stand-by rotation for after-hours duty: i.e., rotating on-call shifts, weekends, holidays and overtime; may be required to work overtime with little notice.
3. Must be appropriately dressed in a clean and neat District authorized/approved uniform during work
hours.
4. Physical Effort: Requires walking, bending, stooping, crawling, climbing and moderate lifting. Must
be capable of working from ladders and elevated areas. Required extended sitting, keyboarding and working on a computer screen.
5. Working Conditions and Hazards: Works inside and outside. Exposed to rain and seasonal weather extremes. Exposed to fires, toxic fumes, electrical shocks from high voltage, and dog bites. Must be able to work with power tools and other hazardous equipment.
6. DRUG TESTING FOR ILLEGAL DRUGS: Employees in this classification will be subject to undergo testing for illegal drugs in accordance with DOT Pipeline Safety Regulations, Code of Federal Regulation, Title 40 (49 CFR), Part 199.

BENEFITS:

Okaloosa Gas Districts offers a competitive benefits package, including:

BCBS Medical 100% employer paid for employee, 91% employer paid for family,

BCBS Dental 100% employer paid for employee or family,

BCBS Vision,

Healthcare Flexible Spending Accounts (FSA),

Dependent Care Flexible Spending Accounts (FSA),

Life insurance 100% employer paid,

Short Term Disability 100% employer paid,

Long Term Disability 100% employer paid,

Accidental Death and Dismemberment 100% employer paid,

AFLAC supplemental insurance,

Air Ambulance insurance,

Pet insurance,

Vacation Leave (48 hours first year, 96 hours second year) accrual based,

Sick Leave (80 hours per year) accrual based

11 Paid Holidays, includes 2 days for Thanksgiving and 2 days for Christmas

401(a) 8% Employer Defined Contribution Retirement, (employer paid, does not require employee contributions)

457(b) Employee Deferred Compensation Retirement Plan

Gym reimbursement up to $50 per month

Health Fair 100% employer paid

Wellness Program w/ incentives

Safety shoe reimbursement up to $100 per year

Uniforms 100% employer paid

Employer Assistance (Counseling) Program

Employee Events - Spring Crawfish Boil, Summer Picnic, Thanksgiving Lunch, Annual Banquet/Holiday Party

and up to $3,500 annual education reimbursement.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact 850-729-4700 or [email protected] for assistance.