Data Analyst III

• Lead the documentation, definition, and governance of data models that support product- and business-critical KPIs
  
• Work with CX Analytics team members to gather and translate analytics requirements into robust, actionable data products
  
• Collaborate extensively with UX Research and Service Design teams to align data models and insights, integrating both qualitative and quantitative journey data into analytics assets.
  
• Guide and support the development of scalable ETL/ELT pipelines (in Airflow/Python/Snowflake procedures) that move and transform web clickstream data
  
• Promote discovery and ad hoc analysis within Iceberg environments and ensure seamless reporting enablement from Snowflake and other BI tools
  
• Champion clear communication, knowledge sharing, and documentation practices that expand access to meaningful analytics for all team members
  
• Foster a “data as a product” culture that emphasizes structure, rigor, innovation, transparency, and the highest standards of data governance and quality
  

Requirements

• 5–7 years of experience in data operations, data analytics, data engineering, or related roles within large-scale digital or customer analytics environments
  
• Demonstrated ability to create structure and rigor in documenting data models, managing analytic KPIs, and governing data assets
  
• Strong communication and collaboration skills, with a proven track record of effective partnership across business, product, technical, and UX Research teams
  
• Experience designing and governing enterprise-scale data products and analytic assets (with experience in AWS Iceberg, Snowflake, and Power BI a plus)
  
• Proficiency in ETL/ELT pipeline development, with the ability to guide, standardize, and improve technical workflows and data quality best practices
  
• Proven ability to enable ad hoc and self-service analysis by documenting clear, reusable data assets
  
• Exceptional problem-solving and requirements-gathering skills, translating ambiguous business needs into structured data models
  
• Able to work effectively as a collaborative, high-impact resource within a lean, cross-functional team
  

Benefits

• We offer healthcare plans, which you may opt into at your own expense. 
  
• Sick leave is provided under the state laws applicable to your residence.
  Who can apply - 
• Candidates with independent work authorization, open to W2 contract or C2H roles. 
  
• At this time we are NOT sponsoring work visas.
  
• Should have worked 40 hours a week in the US for at least 3 years.
  
• ​We DO NOT work with 3rd party vendors, or hire on C2C terms. 
  Please apply only if you meet these criteria, as unrelated applications will not be reviewed.