Data Analyst | Network Solutions

#LI-DNI

Essential Functions and Primary Duties

• Interpret results using a variety of techniques, ranging from simple data aggregation to more complex statistical analysis
• Complete the gathering and cleaning processes for data from various sources, ensuring data integrity and quality
• Use statistical methods and techniques to identify patterns, trends, correlations, and anomalies, and extract meaningful insights
• Develop and maintain dashboards, reports, and visualizations to communicate data findings effectively
• Identify KPIs and develops metrics to track and measure business performance
• Collaborate with data engineers and IT professionals to optimize data collection, storage, and retrieval processes
• Maintain expertise in industry trends, emerging technologies, and best practices related to data analytics, business intelligence, visualization, and reporting.
• Gather, cleanse, transform, and integrate data from multiple internal and external sources while maintaining data integrity and governance standards.
• Design, develop, and maintain dashboards, reports, and visualizations that effectively communicate insights to technical and business stakeholders
• Translate complex analytical findings into clear, concise, and actionable business recommendations for audiences at all organizational levels.
• Build scalable tableau reporting using parameters, actions, filters, LODs, drilldowns and interactive visualizations.
• Develop and maintain Tableau Prep workflows to automate data cleansing, transformation, integration, and preparation of data from multiple sources
• Communicate effectively to convey complex data findings to both technical and business executives
• Other duties as assigned.
   

Preferred Qualifications

• Experience with programming languages such as SQL, Python scripting, and Power Query for data manipulation and analysis
• Experience using REST APIs integrations, and automation of data extraction and transformation workflows.
• Knowledge of statistical analysis techniques and concepts for both descriptive and inferential statistics
• Experience developing and maintaining dashboards and reports using Tableau, Power BI, and Microsoft Excel, or comparable business intelligence platforms. 
• Proven experience with ServiceNow and Snowflake or Data Lake for data retrieval and extraction
• ServiceNow Incident and Operational analytics including performance metrics.

Minimum Qualifications 

• Bachelor's degree in data science, statistics, mathematics, information science or related field plus three (3) years of experience as a data analyst, data scientist, BI analyst, or related profession OR a combination of education and experience equal to seven (7) years.