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Data & Technology Analyst

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Job Description - Data & Technology Analyst



Andrews Transportation Group is an organization that focuses its efforts on 100% customer satisfaction and team development. We are a family-owned and operated company with two great locations -- Brentwood, TN, and Mt Juliet, TN. We treat our employees and customers like family, and we reward individuals who are passionate and motivated. Every employee at Andrews Transportation Group is critical to our success.


About the Role


We are seeking a highly motivated and versatile Data & Technology Analyst to support and enhance our dealership operations through data, systems, and technology. This role sits at the intersection of data management, IT, cybersecurity, and business strategy—helping drive efficiency, improve decision-making, and implement scalable technology solutions across the organization.


You will work closely with leadership, vendors, and operational teams to optimize systems, improve workflows, and translate data into actionable insights.


Benefits



  • Medical, Dental, & Vision Insurance

  • Life Insurance

  • 401(k)

  • Short-Term & Long-Term Disability

  • Paid Training & Career Development

  • Company Events

  • Paid Holidays

  • Employee Discounts on Products & Services

  • Work/Life Balance

  • Salary + Commission


 


Key Responsibilities


Data Management & Analytics



  • Manage and maintain data environments, ensuring accuracy, integrity, and security

  • Oversee data feeds between internal systems and external vendor partners

  • Design processes to collect, clean, and structure data for operational use

  • Develop dashboards and reporting tools that translate data into actionable business insights

  • Communicate findings clearly to support operational decision-making


IT Operations & Vendor Management



  • Partner with third-party IT providers and leadership to execute IT strategy

  • Manage company IT assets, including hardware rollouts and software updates

  • Monitor and evaluate IT vendors to ensure performance, cost efficiency, and alignment with company goals


CyberSecurity & Compliance



  • Support compliance with FTC Safeguards and other security standards

  • Coordinate with cybersecurity vendors to strengthen systems and protocols

  • Assist with security initiatives such as phishing training, risk assessments, and penetration testing


Enterprise Systems & Technology Strategy



  • Develop a strong understanding of the dealership technology ecosystem

  • Evaluate and implement new tools, including emerging AI technologies

  • Collaborate with departments to improve workflows and implement technology solutions

  • Identify operational bottlenecks and recommend scalable, tech-driven improvements


Digital & Customer Experience Technology



  • Support digital marketing initiatives by working with vendors and lead-generation platforms

  • Ensure company websites and digital channels deliver a seamless customer experience


Systems Integration & Development



  • Assist in building centralized data systems or dashboards to unify data across platforms

  • Support integration of tools and systems to improve internal efficiency


Infrastructure & Communications Systems



  • Coordinate implementation and optimization of fiber, VoIP, and SIP trunk systems

  • Support telephone system setup, including extensions, call routing, and hardware

  • Collaborate with vendors to troubleshoot and resolve communication system issues


Operational Efficiency & Process Improvement



  • Identify opportunities to automate repetitive tasks and improve productivity

  • Promote best practices across departments and dealership locations

  • Implement tools and processes that reduce inefficiencies and enhance team performance


 


Qualifications



  • Experience in data management, IT systems, or a related technical field

  • Strong problem-solving skills and ability to work across multiple disciplines

  • Experience working with third-party vendors and managing technology solutions

  • Familiarity with cybersecurity principles and best practices

  • Ability to translate technical concepts into business-friendly insights

  • Strong communication and organizational skills

  • Experience with dealership systems or automotive industry (preferred but not required)


 


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.




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