Job Description - Data Center Supervisor Fiber Team
SUMMARY The Data Center Supervisor is a working supervisor who performs hands on fiber installation and splicing while leading a field crew. This role plans and coordinates daily activities on site, ensures that all work meets technical and safety standards, and reports progress, risks, and quality issues back to management and project stakeholders.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead a crew of fiber technicians in the installation of data cabinets, racks, and optical distribution frames (ODF) according to engineering drawings and project requirements
Plan, assign, and oversee installation of pathway support systems (basket trays, ladder racks, cable managers, waterfalls), ensuring orderly and scalable routing
Supervise and guide fiber pulling (Outside plant/Insite plant), porting, and labeling; step in as a hands-on installer when required
Oversee routing, dressing, and securing of pre-connectorized fiber and patch cords in racks, cabinets, and panels
Perform and supervise fiber splicing of single mode and multimode fibers, including high count and complex cables
Ensure proper fiber preparation, stripping, cleaning, protection, and management in splice trays, enclosures, and patch panels
Establish test plans and oversee use of Optical Time Domain Reflectometer (OTDR), Optical Loss Test Set (OLTS), light source, power meter, Visual Fault Locator (VFL), and inspection scopes to certify fiber links
Review and sign off on insertion loss, return loss, reflectance, and continuity test results; ensure they meet customer and industry standards
Interpret complex OTDR traces, diagnose network problems, perform root cause analysis, and implement corrective actions to prevent recurrence
Maintain and review accurate records of splicing, fiber assignments, tray/rack layouts, test results, and repair history
Produce and approve customer ready test reports and as-built documentation for handover and acceptance
Ensure all field activities comply with TIA/EIA, BICSI, FOA, ITU-T, NEC, OSHA, and company/client standards
Coordinate daily activities and site logistics with project managers, construction managers, general contractors, and customer representatives; provide regular status reports to management
Travel 33%
Compliance with all Company policies is required, including adherence to Company ISO 9001 Standards and compliance with Company Affirmative Action Plan and Company Safety procedures
Compliance with applicable Company policies concerning maintaining a drug free workplace is required
Regular attendance is an essential function of this position
Other functions as required (non-essential functions)
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS The position requires daily contact with all levels of TECO-Westinghouse and customers including Engineering, Marketing, Factory Operations, Supply Chain, Service and Accounting.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Extensive hands on experience in fiber-optic splicing, testing, and installation
Proven experience supervising field crews on data center or telecom infrastructure projects
Proficiency with fusion splicers (e.g., Fujikura, Corning) and standard fiber preparation tools
Strong ability to read and interpret network design drawings, splice schematics, rack elevations
Advanced use of OTDRs, OLTS, power meters, VFL, fiber identifiers, and inspection scopes
EDUCATION AND EXPERIENCE
Associate's degree (A.A.) or equivalent or technical school, Bachelor’s preferred
3-5 years related experience and/or training in industrial drafting, or equivalent combination of education and experience. Experience with design of rotating mechanical components and fabricated structures is ideal.
1-3 years supervisory experience
CERTIFICATES, LICENSES, REGISTRATIONS One or more certifications:
FOA CFOT / CFOS
BICSI Technician or higher (e.g., RCDD) or equivalent regional qualification
OSHA 30 (OSHA 10 minimum)
SKILLS AND ABILITIES
Read and interpret documents such as safety rules, standards, operating and maintenance instructions, and procedure manuals
Vendor or manufacturer training (e.g., Corning, Fujikura) preferred
Experience in hyperscale or enterprise data centers or large-scale fiber projects preferred
LANGUAGE SKILLS The ability to read, analyze, and interpret manufacturing drawings, repair specifications, test results, and technical journals. Respond to inquiries from customers, regulatory agencies, or members of the business community. Communicate effectively in the presence of top management, customers, trade associations, and other public groups.
MATHEMATICAL SKILLS Ability to apply advanced mathematical concepts such as algebra, exponents, logarithms, and quadratic equations.
REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Indentify a solution to a problem involving several concrete variables in standardized situations.
SUPERVISION RECEIVED General supervision will be provided. Must be a self-starter with the ability to work effectively and take ownership of assigned projects in a fast-paced environment.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee frequently is required to climb or balance. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee is regularly exposed to vibration. The employee is frequently exposed to moving mechanical parts and the risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; and extreme heat. The noise level in the work environment is usually loud.
MANAGEMENT DISCLAIMER TECO-Westinghouse's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or TECO-Westinghouse may terminate employment at any time, for any reason.
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