Data Compliance Specialist

💚 About The WOW Center 

At The WOW Center, we believe that every person deserves the opportunity to grow, connect, and thrive. Our culture is rooted in compassion, inclusion, and genuine joy in what we do. We don’t just teach — we empower adults with developmental disabilities to live more confidently, independently, and meaningfully within their communities

We are guided by our core values of Empathy, Excellence, Passion, Serving, Teamwork, and Continuous Improvement—principles that shape how we support our individuals, collaborate with one another, and grow as an organization every day.

If you’re someone who loves uplifting others, celebrates wins big and small, and thrives in a collaborative environment, you’ll fit right in.

🌟 What We Value

• A genuine love for helping others


• Patience, empathy, and a sense of humor


• Creativity and flexibility


• Team spirit — we support each other


• A growth mindset — no two days are the same!

📋 What does a Data Compliance Specialist do at The WOW Center?

The WOW Center is seeking a highly analytical, detail-oriented professional to lead the management, optimization, and reporting of data within Therap, our primary client record management system. This role serves as the organization’s internal expert on Therap data governance, reporting, analytics, and cross-department system improvement.

This position blends data management, business intelligence, and project management to ensure accurate reporting, operational insight, and regulatory compliance. The ideal candidate is highly proficient in Excel (including pivot tables, formulas, dashboards, and data cleaning), comfortable leading projects, and able to collaborate effectively across departments.

📝 Desired Qualifications

• Candidates must reside within commuting distance of our office.


• Strong proficiency in Excel (pivot tables, formulas, data cleaning, dashboarding). 

• Experience in project management (formal or informal). 

• Strong analytical, organizational, and communication skills. 

• Ability to work collaboratively across departments. 

• High attention to detail and commitment to data accuracy. 

Preferred 

• Experience with Therap or another client record management system. 

• Background in disability services, nonprofits, healthcare, or human services. 

• Experience with data visualization tools (Power BI, Tableau, or similar—optional). 

📝 Professional Responsibilities and Duties 

Therap Data Management & System Optimization 

• Manage Therap data on an ongoing basis to ensure accuracy, completeness, and compliance. 

• Build and maintain data governance standards to strengthen long-term data integrity. 

• Work with departments to ensure proper data entry practices and compliance with established workflows.  

Business Intelligence & Reporting 

• Design, build, and maintain dashboards, reports, and analytics in Therap and Excel. 

• Develop insights and visualizations related to key operational areas, including:  

• Individual goals & progress 

• Attendance and service delivery 

• Billing data 

• Assessments and questionnaires 

• Demographics 

• Other program and operational indicators 

• Provide timely, accurate reports for leadership, the board, state and local agencies, grantors, donors, and other stakeholders. 

Cross-Department Collaboration 

• Partner with Education, Operations, Social Services, HR, and other teams to identify reporting needs and build efficient data solutions. 

• Assist departments in developing and streamlining processes that support the accuracy and reliability of Therap data. 

• Support staff training on data entry, documentation standards, and reporting workflows. 

Project Management 

• Lead data-related projects from planning to execution. 

• Assist in implementing new Therap modules, features, and process improvements. 

• Track progress, solve system issues, and communicate project updates to leadership. 

Ready to Apply?

If you are someone who loves turning data into insight, thrives on improving systems, and wants your work to directly support individuals with developmental disabilities — we would love to hear from you. If this sounds like you, apply today and help us strengthen the systems that support our mission. Join The WOW Center and make an impact.