Data Management Clerk

Under the direction of the Strategic Alignment Director, the Data Management Clerk applies excellent customer service by assisting on ensuring pricing integrity throughout the entire store. Assisting on the implementation and coordination of price changes, hangs labels and ad signs, and performs other key responsibilities.

SOME ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Process and complete setup of new items and item cost and retail changes in the systems within assigned categories. 
• Responsible for the integrity of the item file database for assigned co-op wide categories. From time to time may be required to assist with categories outside of assignment.
• Works with vendors in providing pricing updates, issues and possible recommendations that are in line with La Montañita strategic vision, policies and standards. 
• Print shelf tags for new items, tag requests, price changes and promotional signs; ensures prices and product info are up-to-date and accurate within the database.
• Identifies and assists with researching problems and pricing issues within the department and either solve them or bring forth the problem to the Strategic Alignment Director for resolution including system and Catapult issues.
• Maintains signage and makes sure price changes are applied timely and accurately upon receipt.
• Work a set schedule assigned by the department director that is consistent from day to day.
• Monitors sales events for accuracy in scanning at registers and signage; maintains current knowledge of weekly ad items and ensures pricing integrity within assigned categories.
• Provides prompt and friendly customer service, both internally and externally, and maintains a positive work environment.
• Works with buyers and front-end team leaders (other key team members as needed) to fix miss-rings, data entry requests, or problems in the database.  
• Works closely with the Information Technology, Marketing, and Membership (and other identified key departments) to help maintain the Catapult database.
• Attend meetings and trainings as required.
• Must adhere and follow safety, health and sanitation policies, OHSA guidelines and all other required regulations.

REQUIRED QUALIFICATIONS AND ATTRIBUTES

• High School diploma or GED.
• 1-2 years’ experience in product promotion and pricing management or grocery store scanning.
• Strong oral and written communication skills; speak clearly and persuasively in positive or negative situations; actively listen and get clarification; write clearly and informatively; read and interpret information accurately.
• Ability to multi-task, and be flexible in completing job duties while adhering to deadlines.
• Strong computer skills including the use of Microsoft Office platforms and databases with an aptitude to learning new programs. Experience with Catapult and POS Software is a plus.
• High degree of accuracy and attention to detail a must with the ability to follow written and verbal instructions.
• Excellent time management, organization, and customer service (internal/external) skills.
• Ability to work flexible schedule (weekday/weekend and daytime/evening shifts as needed).
• Demonstrate excellent interpersonal and communication (oral and written) skills and able to communicate with individuals of diverse background.
• Ability to adhere and follow safety and wellness guidelines. Safety Conscious and adhering to required PPE (Personal Protective Equipment) is required.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to act with integrity, ethically, professionalism, and confidentiality.
• Ability to identify and resolve problems in a timely manner.
• Ability to adapt to changes in the work environment, industry with a calm professional demeanor.
• Ability to provide outstanding customer service.
• Dependable, reliable and self-motivated.
• Able to work with a diverse group of people, team player.
• Professional appearance and manner.