Data Operations Representative 2

Provides system analysis and support related directly to departmental activities. The System Specialist inputs, analyses, and monitors data and records for departmental use, and may create specialized documents related to the reporting department. This position can be utilized in any department where there is a specific need for ongoing systems support at the departmental level.

1. Reporting and Analysis
   1. Analyzes management needs regarding information retrieval and data control.
   2. Analyzes departmental data, prepares reports, and monitors departmental records in order to ensure prudent departmental management.
   3. Reviews implant records and patient surgical invoices/bills to ensure all surgery charges are captured, recorded and accurate, including x-type items.
   4. Works closely with vendors to reconcile incomplete invoices and ensure accuracy of payment policy and procedure of invoices.
2. Quality
   1. Promotes the quality and efficiency of his/her own performance by remaining current with the latest trends in field of expertise.
   2. Collaborates with FMOL Purchasing and Revenue Management to resolve pricing discrepancies and ensure accuracy of patient's detailed surgical invoice/bill.
3. Collaboration and Partnership
   1. Mentors employees on the proper and efficient use of all department computer systems by providing guidance in utilizing systems that are specific to the reporting department in an effort to improve departmental effectiveness.
   2. Fosters a team environment involving all departmental personnel to ensure the effective and efficient operation of the department.
   3. Coordinates surgical case needs with physicians, surgical staff, and outside sources, with effective communication to appropriate personnel
   4. Assist schedulers in posting multi-complex or complex procedures to obtain correct appropriate preference card.
   5. Communicates effectively and maintains professional relationships with all members of the health care team
   6. Assists OR scheduler in coordinating schedule by contacting physicians to offer start times.
   7. Orders departmental supplies in Lawson as requested.
   8. Responds to changes in work assignments and demonstrates a willingness to assist with work that needs to be done.
   9. Serves as the source within Surgery for all supply charge inquiries. Works closely with Surgical Techs and Nursing to ensure charges are captured on special ordered items.
   10. Performs other duties as assigned or requested

• Education - One year Vocational/Technical/Business School OR 3 years experience in surgery department with 2 years OR materials management experience.