DATA PROCESSING CONTROL SPECIALIST

DATA PROCESSING CONTROL SPECIALIST - 64058755

Date: May 24, 2024

Location:

ST PETERSBURG, FL, US, 33701

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 830046

Agency: Department of Health

Working Title: DATA PROCESSING CONTROL SPECIALIST - 64058755

Pay Plan: Career Service

Position Number: 64058755

Salary: $36,036 Annually

Posting Closing Date: 05/30/2024

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Thank you for your interest in career opportunities with the Florida Department of Health in Pinellas County. If you are looking to establish a successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida. We hope you decide to join our team! Applicants will be contacted directly if selected for an interview.

The incumbent is part of a global public health organization and is expected to support the Florida Department of Health in Pinellas County in its mission to protect, promote and improve the health of all people in Florida through integrated state, county and community efforts and its efforts and its vision To be the Healthiest State in the Nation. Furthermore, the incumbent is expected to incorporate the agency values of Innovation, Collaboration, Accountability, Responsiveness and Excellence in all aspects of their work.

Your Specific Responsibilities:

This position is responsible for providing technical phone support to staff on hardware and software utilized throughout the county. Strong communication and technical skills are a must, as this position handles most of the calls to the Division, immediately resolving password resets/logon issues, troubleshooting issues and escalating as necessary. This position also provides clerical support to the Division, including all purchasing, processing travel, and serves as receptionist. The position provides direct administrative support for the IT Division Director.

Responsibilities include:

Providing Help Desk telephone support for IT Division

Providing technical assistance utilizing Microsoft Office applications and agency databases

Tracking of Help Desk requests and escalation of issues within IT

Processes all IT Division purchases in state purchasing system (Ariba On Demand) or via purchasing card, submitting requests, tracking/reordering supplies, tracking purchases and invoices.

Processes some technical purchases for other divisions.

Processes travel for IT staff

Coordinates IT Division staff meetings

Providing administrative assistance for the IT director

Maintains agency on-line phone directory

Monitors supervisor notifications of staff hires, position updates and terminations in local database

Serves as backup to the IT Trainer, creating user accounts in TRAIN and preparing paperwork for On Boarding

Serves as backup to position responsible for position number assignments and staff setup for EARS in HMS.

Required Knowledge, Skills, and Abilities:

Skill in providing patient and calm demeanor to customers

Skill in communicating technical information effectively.

Ability to think logically and to analyze and solve problems.

Ability to plan, organize and coordinate work assignments

Knowledge of desktop computer operations and peripheral equipment.

Ability to interpret, detect, and respond to computer error messages and equipment malfunctions.

Minimum Qualifications:

High School Diploma or its equivalent

Preferred Qualifications:

1 or more years of entering data into a database

1 or more years of experience providing technical user support

1 or more years of experience purchasing utilizing Ariba On Demand

1 or more years of experience with the Health Management System (HMS)

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

St. Petersburg Center

Florida Department of Health in Pinellas County: 205 Dr. Martin Luther King Jr. St. N

St. Petersburg, FL 33701

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

Annual and Sick Leave benefits;

Nine paid holidays and one Personal Holiday each year;

State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com );

Flexible Spending Accounts;

Tuition waivers;

And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Nearest Major Market:Tampa