Data Program Manager, AI/ML Delivery

• Take full ownership of assigned client engagements, executing delivery from kickoff through completion


• Build and manage human data (data annotation, labeling, evaluation datasets) for off-the-shelf AI/ML products


• Coordinate cross-functional internal teams (data operations, analysts, SMEs) to keep projects on track


• Understand and translate technical concepts to non-technical stakeholders and vice versa


• Balance competing priorities across multiple clients/projects, proactively identifying and resolving risks


• Use quality metrics, acceptance criteria, and dataset-level analysis to identify gaps and drive improvements


• As bandwidth allows, contribute to process and delivery improvements beyond day-to-day execution

• 4+ years of experience in technical program/project management, delivery management, or data operations within AI/ML, data annotation, or related technology domains


• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related technical field


• Experience working in technical settings (does not require a deeply technical background)


• Demonstrated ability to manage and influence cross-functional teams without direct authority; potential to build and lead a team as the practice scales


• Strong attention to detail with a track record of owning client-facing deliverables to exacting specifications


• Strong analytical skills — comfortable working with quality metrics, acceptance criteria, and dataset-level analysis


• Excellent client management, communication, and risk management skills

• Understanding of LLMs, model evaluation, benchmarking, data annotation, and AI/ML data production workflows


• Experience delivering datasets or evaluation assets to AI labs, research organizations, or ML engineering teams


• Exposure to benchmark/eval frameworks, annotation platforms, SME-driven data production, or RLHF/human-feedback workflows


• Working knowledge of Python, SQL, or analytics/BI tools for dataset inspection and metrics reporting


• PMP, Agile, or equivalent program management certification

The expected salary range for this position is $140,000 - $150,000 p/year, based on experience, skills, and qualifications.