Data Steward, Customer Domain

About OUTFRONT

OUTFRONT is one of America’s leading IRL media companies, built to do more than be seen.  We create breakthrough real-world experiences that engage, influence, and drive impact. Through creative excellence, high-impact environments, and intelligent audience data, we help brands move people, show up with relevance, and make a lasting impression.

Our media lives where life happens, embedded in the culture and landscape of cities and the flow of everyday movement.  It’s trusted, unavoidable, and part of the cultural fabric, creating meaningful connections between brands and the audiences they serve.

We’re redefining out of home by bringing intelligence, flexibility, and digital innovation to scale, turning physical presence into measurable impact and real-world influence.  We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team!

What We Offer

OUTFRONT offers a comprehensive benefits program including:

• Medical, Dental, Vision (including same and opposite-sex domestic partners)

• HSA and FSA plans, Family Benefits, Pet Benefits

• 401(k) Plan with an Employer Match

• Paid Time Off, Commuter Benefits, Educational Assistance

• Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs)

Your Role

The role of the Analyst, Data Governance for the Customer Domain involves upholding OUTFRONT's Data Governance policies, data procedures, and data definitions related to customer data. This entry-level position in Data Governance contributes to enhancing the quality of OUTFRONT's customer data through the following activities:

Your Responsibilities

• Utilize OUTFRONT's Master Data Management tool Profisee, to manage Customer Data workflows, ensuring prompt reviews of new and updated customer data.
• Monitor incoming Customer data requests from business users via email, promptly and professionally addressing and fulfilling these requests.
• Deliver reports and analytics related to Customer Data to stakeholders, which includes collaborating with cross-functional business partners.
• Oversee the accuracy of Customer Data beyond Profisee, maintaining data consistency (such as ensuring data coherence across Profisee, OUTFRONT's CRM platform, and the core order management system).
• Uphold compliance with data governance policies, employing analytics and tools to detect instances of data non-compliance.
• Maintain the business dictionary and ensure data quality at the application/database level.

• Examining both new and existing customer data to verify alignment with the defined data standards within the Customer Domain.

• Guaranteeing compliance with customer data processes, business regulations, and operational workflows.

• Carrying out the established protocols for the entire lifecycle of customer data, starting from its inception to activation.

• Offer advice on best practices for data management, and if necessary, escalate concerns to the Data Owner.
• Suggest revisions to data governance policies and procedures as needed to enhance data governance quality.
• Develop a comprehensive understanding of critical business functions linked to specific data subject areas.
• Grasp the movement of customer data between various systems.
• Collaborate with the broader analytics team to verify data accuracy and suitability for end users. Propel improvements in the core processes for data quality, facilitating their execution with emphasis on simplicity, speed, quality, and efficiency.

Your Qualifications

• Bachelor's Degree or equivalent practical experience.
• Familiarity with Profisee Application or similar platforms is advantageous (although not obligatory).
• Having 1-2 years of experience in upholding data governance policies, procedures, and definitions is beneficial (although not necessary).
• Proven capability to work independently from a direct manager while achieving outstanding outcomes.
• Proficiency in multitasking, prioritization, and meeting deadlines.
• Solid business insight and exceptional communication skills.

The salary range for this role is $75,000-$100,000 per year.  Compensation is determined during our interview process by assessing a candidate’s experience and skills relative to internal peers and market benchmarks evaluated for the scope and responsibilities of the position.  Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law. 

To all Recruitment Agencies: OUTFRONT Media LLC does not accept agency and unsolicited resumes. Please do not forward resumes to our OUTFRONT Media employees or any other company location.

OUTFRONT Media is not responsible for any fees related to unsolicited resumes.

OUTFRONT Media Is An Equal Opportunity Employer

All applicants shall receive equal consideration without regard to race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status or disability. Please refer to the OUTFRONT Media Affirmative Action policy statement.