Data Support Specialist

Job Summary of the Data Support Specialist:
BVFB’s Data Support Specialist is primarily responsible for high-volume data entry, records management, and compliance tracking across BVFB’s BackPack, School Pantry, Project GotEM, and Senior Outreach Programs.  This position requires sustained attention to detail, comfort with repetitive administrative tasks, and the ability to independently manage large volumes of data while ensuring compliance with reporting requirements.

Core Responsibility: Data Entry & Compliance (Approx. 65%)

• Enter and maintain participant data into BVFB software for BackPack, School Pantry, Project GotEM, and Senior Outreach.
• Ensure 100% completion of required intake and demographic data fields.
• Enter service records and monthly reports into BVFB software.
• Maintain accurate and audit-ready electronic and physical participant files.
• Monitor data for completeness and follow up on missing required information.
• Maintain organized digital file storage for all program documentation.
• Enter delivery orders into BVFB’s inventory database.

• Generate monthly client reports (unique and duplicate counts).
• Assist with pulling accurate data for funder reports.
• Monitor data backlog and ensure completion standards are met.

• Follow up with program partners to obtain missing intake information or missing/incomplete data on monthly reports.
• Conduct GotEM client enrollment and follow-up calls as needed.
• Coordinate with translation volunteers for GotEM enrollments when appropriate.

• Conduct scheduled site visits for BackPack, School Pantry, and Senior Outreach partners.
• Complete required site visit documentation.
• Enter completed site visit forms into BVFB software.
• Report compliance concerns or notable issues to the Special Programs Manager within 24 hours.
• Track follow-up items identified during visits and document resolution.

• Undergo routine quality control audits from the Special Programs Manager
• Communicate effectively, appropriately and in a timely fashion with the Special Programs Manager
• Maintain professional standards in developing relationships with agencies, program partners, donors, BVFB staff and volunteers
• Follow all Agency Policies & Procedures
• Attend regularly scheduled one on ones with supervisor
• Attend quarterly All Staff meetings
• Attend and come prepared for inter-departmental meetings
• Attend and come prepared for programs department meetings as assigned
• Other duties as assigned and needed

• High School Diploma or GED required.                                  
• Ability to juggle multiple projects with attention to detail and accuracy while adhering to deadlines in a high-energy, fast-paced environment
• Ability to work collaboratively with other staff to complete tasks
• Ability to prioritize tasks
• Ability to perform basic mathematical functions
• Strong verbal and written communication skills
• Strong follow-through on all projects/tasks 
• Must demonstrate high ethical standards and understand the importance of discretion and confidentiality
• Basic knowledge of spreadsheet, word processing, email, and data software.
• Knowledge of operation of standard office equipment such as multi-line phone, copier, fax, printer & scanner
• Knowledge of clerical and administrative procedures and systems such as filing and record keeping
• Flexible, with availability to work a weeknight or weekend as needed.
• Passion for the mission of feeding people.
• Valid driver's license and clean driving record required.
• Must pass criminal background check before hire.   

• Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry up to 50 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
• Conditions may include working inside, working outside, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
• Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, and automobile.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of the Brazos Valley Food Bank.

The Brazos Valley Food Bank is an Equal Opportunity Employer (EOE).