Data Systems Coordinator

Job Summary

The data systems coordinator supports data-related activities and software within the organization, with a focus on the collection, verification, analysis and reporting of data that drives standard business operations and supports critical decision making.

Essential Job Duties and Responsibilities

(Additional duties may be assigned)

Support the technical administration of the Community Foundation’s software systems

• Assist with the administration of all third-party software, including user account creation, system permission assignments, subscription and payment processing, staff training and use optimization
• Serve as point of contact with tech support to resolve issues or facilitate improvements as needed
• Support implementation of new products and functionality
• Configure system fields, settings, content, templates and integrations
• Support the development of protocols and procedures that govern software use and promote data protection and privacy

Ensure the completeness, accuracy and quality of data across platforms

• Identify and address data quality issues and discrepancies
• Implement data quality controls and monitoring mechanisms
• Support proactive efforts to promote routine constituent information verification (e.g., fundholder or nonprofit surveys)
• Support verification and digitization of fund information (e.g., spending restrictions, use restrictions, etc.) based on document analysis and research

Lead the creation and maintenance of mailing and contact lists

Enter, update and monitor constituent information

• Review birth/marriage/obituary notices and collect birthday, anniversary and other dates of note
• Monitor returned mail and work with third parties to identify changes of address
• Monitor email bounces and preferences
• Monitor submission forms and requests for communications
• Seek addition of relevant constituents through engagement with other departments and third-party resources

Support comprehensive organizational reporting and analysis

• Create visually appealing and interactive dashboards, reports, and presentations

Support technical administration of Mohawk Valley Gives, a community-wide giving day hosted by the Community Foundation

• Support nonprofit, donor and donation data entry and integrity
• Support prize, match and challenge design and administration

Serve as backup for mail opening, gift entry and grant entry

Provide general administrative support

Supervisory Responsibilities

• This position does not have supervisory responsibilities

• This role will report directly to the Chief Solutions Officer

Education and Experience

Bachelor’s degree in a relevant field such as Data Science, Statistics, Mathematics, Computer Science, or a related discipline preferred; equivalent in education, training and experience considered

Knowledge, Skills, and Abilities

Proficiency in data analysis tools, especially Microsoft Excel

Knowledge of and experience with nonprofit constituent management systems (The Community Foundation currently uses Foundant Community Suite (CSuite), Grant Lifecycle Manager (GLM) and Scholarship Lifecycle Manager (SLM))

Familiarity with PowerBI or similar data visualization tools

Basic HTML coding

Excellent communication skills, with the ability to translate complex data into understandable insights

Ability to maintain and secure confidential information

Highly organized with strong attention to detail

Strong problem-solving skills and the ability to think critically

Strong analytical skills and a passion for working with data

Eagerness to learn and adapt to new tools, techniques, and technologies in the field of data analysis

• Hourly pay rate: $35.55/hr.
• Four-day work week
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (403b, IRA)
• Life Insurance (Basic, Voluntary, AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Collaborative hybrid approach prioritizing on-site work
• Wellness Resources