Data Technician

Priority Application Deadline

April 30, 2025

FLSA Status

Non-exempt

Starting Salary

Step I: $44,232 ($21.27/hr.) – $51,309 ($23.39/hr.) Salary is dependent on experience. Each salary band is broken into three "steps," which correspond with an employee’s experience/tenure, proficiency and performance in that specific role. New employees will typically start at step I of our pay band to allow for later growth, although more experienced candidates may be eligible to start at step II or III.

Work Location

Hybrid (2-3 days onsite work required)

About the Position

The Data Technician is responsible for processing charitable donations from individuals and organizations. They also perform maintenance on donor records (such as contact and affiliation updates) to ensure accuracy of information and integrity of the foundation’s donor database. 

What You’ll Be Doing

GIFT PROCESSING

• Process daily gift/pledge/payment entries into CRM database  


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  Consult with colleagues to obtain gift backup and related information to ensure donor intent is understood and honored  

  
  


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  Maintain tribute gift records and link related donors to be notified

  
  


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  Review, proof, and error check gift batches for accuracy  

  
  


• Perform gift adjustments, pledge write offs, etc. 


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  Run month-end queries and other error check devices before month end close 

  
  


• Maintain working understanding of moderately complex gift entry procedures relating to grants, gifts in kind, contributed services, third party payments, escalating to Lead Data Technician and Gift Administration Director as needed.  


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  Perform gift receipting processes, including production, mailing and re-printing upon request 

  
  


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  Work with colleagues and donors to resolve receipting errors   

  
  


• Prepare and mail pledge reminders on monthly basis 

RECORD MANAGEMENT

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  Establish and update donor records based on new information  

  
  


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  Ensure data integrity of donor record updates   

  
  


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  Perform error checks and partner with BI on data integrity clean-up projects  

  
  


• Perform and fix duplicate record merges  


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  Establish new funds and endowed fund records in CRM, working with finance to inactive, close, update or clarify fund purposes as required  

  
  


• Manage appeal code process, responding to departmental requests and assigning appeal codes to projects, websites and mailings 

SPECIAL PROJECTS

• Respond to donor, Foundation and University department gift information needs as required

Who You Are

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  Advanced skills in Microsoft Office products including Excel, Outlook, Word and Teams 

  
  


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  Experience with relational database management systems 

  
  


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  Ability to critically evaluate information and adhere to business rules 

  
  


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  Strong attention to detail 

  
  


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  Demonstrated interpersonal and communication skills to interact professionally, diplomatically and productively with colleagues and contacts at all levels 

  
  


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  Strong time management and organizational skills 

  
  


• Ability to do repetitious work and maintain high levels of accuracy


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  Flexibility to adjust to a changing workload based on situation and time of year  

  
  

You should have

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  2+ years’ data entry and maintenance experience, preferably in a higher education or non-profit environment 

  
  


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  3+ years’ database and/or spreadsheet experience preferred 

  
  

We want to emphasize that there is no such thing as the perfect candidate; candidates who do not have all of the required experience are encouraged to apply. 

Working Conditions

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  Prolonged use of computer 

  
  


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  Occasional hours outside of normal work hours for meetings or programs