Day Audit Clerk

As a member of our hospitality team, the primary responsibility of an Audit Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location, rate, guaranteed room types, Marriott Reward Members, or group status. This role also plays a vital role in handling guest concerns in a professional and timely manner, to find appropriate solutions and ensure guest satisfaction. The ability to empathize with guests and take swift action will contribute to creating a positive and memorable experience.

• Conducting audits of various financial transactions, verifying data accuracy.


• Balancing individual profit center codes to ensure financial accuracy.


• Identifying errors or discrepancies and initiating appropriate adjustments.


• Performing calculations, percentages, and totals, cross-referencing results with recorded entries.


• Auditing room rates and market codes to ensure correctness and uniformity with the current rate structure.


• Posting room and tax charges to active guest accounts.


• Balancing hotel credit cards for Rooms, Food & Beverage, and Golf transactions.


• Reconciling Front Desk cash to preliminary reconciliation and Food & Beverage cash to micros reports, and Golf Pro Shop cash to the CGS report.


• Posting late charges and guest check corrections to guest folios for 3:00 AM check-outs.


• Running necessary computer reports to complete the daily revenue report.


• Organizing the front desk area by 6:30 AM to facilitate the AM front desk staff's smooth transition into their shift.