Day Program Supervisor

JOB PURPOSE

The Day Program Area Supervisor is responsible for overseeing and managing the daily operations of assigned program areas within the day program. This role ensures that direct support staff provide high-quality, person-centered services while maintaining compliance with agency policies and state regulations. The Supervisor plays a key role in guiding, coaching, and supporting staff to foster a safe and engaging environment for individuals served.

SUPERVISOR

Home & Community Services Manager

POSITION TYPE

Hourly – Full-Time

MAIN DUTIES AND RESPONSIBILITIES

• Supervise and oversee daily operations of assigned program areas.


• Provide leadership, coaching, and support to direct support staff to ensure quality services.


• Assign and delegate tasks to staff, ensuring efficient workflow and task completion.


• Monitor and maintain compliance with agency policies, state regulations, and individual support plans.


• Serve as a liaison between staff, individuals served, families, and management to ensure effective communication.


• Conduct staff evaluations and provide feedback for professional growth and development.


• Implement and oversee structured activities that promote engagement, independence, and skill development.


• Respond promptly to concerns, emergencies, and behavioral incidents, ensuring the highest standards of care.


• Assist in conflict resolution within the team and provide guidance for best practices.


• Ensure proper documentation of services, incidents, and staff performance.


• Coordinate schedules and maintain adequate staffing levels for program needs.


• Support training initiatives and facilitate ongoing professional development opportunities.

All other duties assigned.

QUALIFICATIONS & SKILLS

• At least 2-3 years of experience in direct support, caregiving, or a related field.


• Supervisory or leadership experience preferred.


• Must be at least 18 years of age.


• High School Diploma or GED is required.


• Must successfully complete a pre-employment background check and any subsequent background check after employment.


• Must have a valid driver’s license and be able to obtain a Missouri Class E chauffeur’s license within 14 days of hire.


• Successfully complete employment-related training as directed.

PHYSICAL REQUIREMENTS

• Ability to move freely between program areas and community settings.


• Capacity to stand, walk, and sit for extended periods.


• Capability to lift, carry, push or move up to 50 pounds.


• Occasional assistance with transferring individuals or supporting mobility if required.


• Ability to work long or irregular hours when necessary, including evenings or weekends.


• Capacity to respond to emergencies promptly, which may require physical effort or quick movement.


• Willingness to work in various environments, including community outings and non-traditional settings.

BENEFITS

• 100% employer paid health insurance.


• Dental and vision insurance.


• Employer paid life insurance and short-term disability insurance.


• Paid holidays, paid vacation, paid sick leave, and paid birthday time off.


• Paid training.


• Matching retirement.


• Tuition Reimbursement.


• Referral bonuses.

ABOUT RISE COMMUNITY SERVICES 

RISE was founded in 1979 with one simple, but lofty goal: to create perfect lives for individuals with disabilities. Our core values of safety, respect, growth, compassion, and teamwork drive everything we do. We hold ourselves accountable to these values as we strive to make a meaningful difference in the lives of those we serve. At RISE, we are more than just an organization; we are a family. Together, we work tirelessly to uplift and empower our community, one family at a time.

EQUAL OPPORTUNITY COMMITMENT 

RISE is committed to provide equal employment opportunities for all individuals, and we welcome candidates from all backgrounds. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, genetic information, national origin, pregnancy, race, religion, sex, sexual orientation, gender identity or expression, veteran status