Department: Operations
Reports To: Regional Manager
Supervisory Position: Yes
FLSA Status: Exempt
Employment Type: Full Time
Location: Wilton, CT School
approach to early childhood education through our Little Sprouts, Building Blocks, and Heartworks
schools. We are looking for a proactive and collaborative team member who will support our mission
and contribute meaningfully to this role.
and families. This position is ideal for someone ready to lead with a people‑first mindset, elevate school operations,
mentor staff, engage families, and drive strong enrollment and financial performance. You will be the key decision‑maker
responsible for the daily success of the school, reporting directly to the Regional Manager.
daily practice to help children thrive and lay the foundation for lifelong learning. We’re in what we like
to call the science of children. Everything we do is rooted in research about how young minds grow—
how they learn, connect, and build the skills that last a lifetime. We also lead our HONOR values:
Humility, Open-Mindedness, Nurture, Ownership, and Recognition. This guiding framework fosters an
environment where educators, children, families, and partners feel valued, empowered, and inspired
to grow.
What We Will Achieve Together
- Maintain a safe, compliant, and high‑quality learning environment.
- Achieve 95%+ operational audit scores with zero major safety incidents.
- Ensure 100% licensing compliance with zero violations.
- Strengthen staff culture, reduce turnover, and build a high‑performing team.
- Elevate parent satisfaction to 90%+ through exceptional communication and engagement.
- Grow enrollment 5–10% annually while maintaining healthy profit margins.
- Host meaningful family events to build community and connection.
What you’ll do
• Maintain safe, clean, and nurturing classroom environments
- 95%+ operational audit score
- 90%+ classroom quality rating
• Serve as a Mandated Reporter in accordance with state law, maintaining full responsibility to recognize,
document, and immediately report any suspected child abuse, neglect, or endangerment.Prepare for and
manage all state inspections.
- 100% compliance during inspections
- Zero licensing violations annually
•Build a positive, collaborative workplace culture.
- Staff turnover below 25% annually
- 100% completion of required staff training
- 80%+ employee engagement score
- Build strong, trusting relationships with parents through consistent communication.
- Address parent questions and concerns promptly and professionally.
- Host family‑focused events to strengthen community connection.
- 90%+ parent satisfaction
- Respond to 100% of inquiries within 24 hours
- Host at least 4 family events annually
- Manage the school’s budget and overall financial performance.
- Implement local marketing strategies to increase enrollment
- 5–10% annual enrollment growth
- Maintain profit margins (15-20%)
- Exercises independent judgment and decision‑making authority on matters related to school operations,
staffing, parent communication, culture, compliance, budgeting, and safety—consistent with the FLSA Executive
Exemption criteria. - Manages and directs the work of teachers and staff, including hiring recommendations, onboarding, scheduling,
coaching, performance management, and disciplinary actions, demonstrating clear supervisory responsibility - Holds primary responsibility for the overall success of the school, including operational performance,
compliance readiness, financial stewardship, staff engagement, and family satisfaction. - Leads non‑manual, high‑level administrative and managerial work that requires specialized knowledge of ECE
licensing, curriculum implementation, staffing models, safety practices, and regulatory requirements. - Exercises autonomy in setting priorities, solving problems, and determining how to meet operational,
financial, and enrollment goals, without day‑to‑day supervision. - Serves as the school’s top‑level leader, representing the organization in external communications, licensing
interactions, inspections, community partnerships, and parent relations. - Develops and implements operational processes and school‑wide improvements, using discretion to interpret
company policies, local needs, and regulatory environments. - Makes decisions that directly impact business performance, including enrollment strategy, cost management,
staffing ratios, and classroom allocation. - Provides direct supervision to staff who collectively contribute to the business operations of the school, solidifying
the role as one that “customarily and regularly directs the work of two or more employees,” per FLSA standards. - Holds authority to influence employment decisions, including hiring, corrective action, performance evaluations,
and training requirements. - Leads organizational culture at the school level, shaping employee engagement, morale, retention, and team
effectiveness. - Functions as a strategic partner to Regional Managers and senior leadership, offering insights and
recommendations that directly influence organizational practices and school‑level outcomes.
Required & Preferred Qualifications
- Bachelor’s degree in Early Childhood Education, Business Administration, or related field.
- 3–5 years of experience in childcare or school management.
- Strong knowledge of state childcare and school regulations and licensing standards.
- Excellent leadership, communication, and organizational abilities.
- Ability to manage budgets and drive enrollment growth.
- Director state credentials
- Advanced degree in Early Childhood Education or Business (optional but beneficial).
- Prior experience leading school‑level operational improvement or quality initiatives.
Work Environment & Physical Requirements
- Active classroom environment with regular interaction with children, families, and team members
- Movement between indoor and outdoor learning spaces throughout the day
- Collaborative setting with consistent communication and teamwork
perform the essential functions of this position, the following physical abilities are required:
- Ability to move throughout the school for prolonged periods, including standing and walking for up to
75 percent of the workday. - Ability to transition between sitting, standing, bending, kneeling, and squatting throughout the day to
engage with children and support staff. - Ability to safely lift, carry, and move items up to 30 pounds, including classroom materials, supplies, and occasional
assistance with children’s belongings.
outdoor play supervision, and interactive learning experiences.
- Comfort working in a dynamic, sometimes noisy environment with frequent interruptions and regular movement between
indoor and outdoor spaces. - Ability to supervise children on playgrounds, in classrooms, hallways, entryways, and common areas.
- Ability to respond quickly and safely in emergency situations, including evacuations, drills, and urgent classroom needs.
- Ability to follow and model all safety procedures.
We are an equal opportunity employer and value a workplace where everyone feels welcome. Employment here is offered on an
at‑will basis, meaning either the employee or the company may end the relationship at any time, with or without cause or notice,
consistent with applicable state and federal laws.