The Staff Pad is proud to partner with a fast growing cloud consulting company in Dallas, TX and we a relooking to hire an experienced BPO Payroll consultant to manage end-to-end payroll processing for assigned clients, from data validation and reconciliation to approvals, authorized payroll submission, and post-processing follow-up.
This role serves as the primary payroll contact, resolves issues, coordinates escalations, and ensures accurate, confidential, and timely service delivery within agreed client requirements.
Schedule: Full-Time | In-Office
What You’ll Do
Key Responsibilities
Manage client payroll calendars, deadlines, approvals, commit dates, and funding requirements while communicating missing inputs and risks
Process Dayforce payrolls, validating time and Quick Entry imports, employee changes, earnings, deductions, taxes, and adjustments
Review payroll registers against prior periods and source data, investigating pay discrepancies, missing or duplicate payments, and negative net pay
Process approved off-cycle payrolls, retroactive adjustments, voids, and reissues within the agreed service scope
Obtain documented client approvals, complete internal reviews, and commit payroll within delegated authority, escalating unresolved issues before deadlines
Verify post-commit outputs and transmissions, deliver agreed reports, and resolve funding or transmission exceptions with responsible parties
Serve as the primary contact for payroll inquiries, prioritize requests, explain results, and escalate system issues or out-of-scope requests
Follow established procedures for payroll taxes, deductions, garnishments, and wage payments, escalating compliance concerns to designated specialists
Support quarter-end and year-end reconciliations, balancing, corrections, tax filings, remittances, and funding activities within the client agreement
Maintain BPO task logs, client procedures, approval records, and issue resolutions while ensuring secure information handling and complete handoffs
Identify recurring issues and recommend improvements to payroll accuracy, controls, documentation, and client service
What We Are Looking For
Qualifications:
1-2 years of payroll management experience
Experience with Dayforce is a plus
What Success Looks Like
Accurate and timely payroll processing that meets client deadlines and service expectations
Prompt resolution of payroll discrepancies and processing issues
Clear client communication, complete documentation, and adherence to established controls
Reliable payroll delivery while maintaining confidentiality and compliance with applicable requirements
Continuous improvement in payroll accuracy, efficiency, and client satisfaction
Join a growing team where your payroll expertise, attention to detail, and commitment to client service will help deliver reliable payroll solutions and support continued business growth. Apply today !
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