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Dayforce BPO Payroll Consultant - Full-Time | In Office

Job Description - Dayforce BPO Payroll Consultant - Full-Time | In Office

The Staff Pad is proud to partner with a  fast growing cloud consulting company in Dallas, TX and we a relooking to hire an experienced BPO Payroll consultant to manage end-to-end payroll processing for assigned clients, from data validation and reconciliation to approvals, authorized payroll submission, and post-processing follow-up.

This role serves as the primary payroll contact, resolves issues, coordinates escalations, and ensures accurate, confidential, and timely service delivery within agreed client requirements.

Schedule: Full-Time | In-Office

What You’ll Do

Key Responsibilities
  • Manage client payroll calendars, deadlines, approvals, commit dates, and funding requirements while communicating missing inputs and risks
  • Process Dayforce payrolls, validating time and Quick Entry imports, employee changes, earnings, deductions, taxes, and adjustments
  • Review payroll registers against prior periods and source data, investigating pay discrepancies, missing or duplicate payments, and negative net pay
  • Process approved off-cycle payrolls, retroactive adjustments, voids, and reissues within the agreed service scope
  • Obtain documented client approvals, complete internal reviews, and commit payroll within delegated authority, escalating unresolved issues before deadlines
  • Verify post-commit outputs and transmissions, deliver agreed reports, and resolve funding or transmission exceptions with responsible parties
  • Serve as the primary contact for payroll inquiries, prioritize requests, explain results, and escalate system issues or out-of-scope requests
  • Follow established procedures for payroll taxes, deductions, garnishments, and wage payments, escalating compliance concerns to designated specialists
  • Support quarter-end and year-end reconciliations, balancing, corrections, tax filings, remittances, and funding activities within the client agreement
  • Maintain BPO task logs, client procedures, approval records, and issue resolutions while ensuring secure information handling and complete handoffs
  • Identify recurring issues and recommend improvements to payroll accuracy, controls, documentation, and client service
What We Are Looking For

Qualifications:
  • 1-2 years of payroll management experience
  • Experience with Dayforce is a plus
What Success Looks Like
  • Accurate and timely payroll processing that meets client deadlines and service expectations
  • Prompt resolution of payroll discrepancies and processing issues
  • Clear client communication, complete documentation, and adherence to established controls
  • Reliable payroll delivery while maintaining confidentiality and compliance with applicable requirements
  • Continuous improvement in payroll accuracy, efficiency, and client satisfaction
Join a growing team where your payroll expertise, attention to detail, and commitment to client service will help deliver reliable payroll solutions and support continued business growth. Apply today !

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