Duties and Responsibilities:

• Communicate and execute plans and expectations for initiatives.

• Monitor and audit systems, policies, and procedures for compliance and accuracy.

• Be available to handle critical issues during normal business hours and after hours as emergencies arise to ensure continued operations.

• Audit new procedures, processes, and tools to improve operational support, minimize costs, and enhance system availability across the organization.

• Engage with appropriate levels of the organization to identify opportunities to leverage best business practices.

• Troubleshoot problems and issues through root cause analysis to ensure successful and timely implementation and resolution.

• Complete manual inventory adjustments to reconcile inventory levels in both WMS and RMS.

Project Management:

• Test standard methodologies, processes, tools, and reporting metrics.

• Provide strategic communication to the Senior Manager as needed, reporting opportunities and development plans to ensure alignment on business objectives, resources, financials, and project deliverables.

• Actively pursue issue resolution and communicate project status and issues to operational management.

SOX (Sarbanes-Oxley):

• Monitor, inspect, and document all SOX-controlled reports.

• Test, create/update, and implement system-generated reports as needed, with guidance from the Manager.

• Audit and analyze inventory shrinkage reports.

• Document and test key and non-key financial and operational SOX controls to ensure compliance and remediation of any identified gaps or deficiencies.

• Complete monthly financial accruals.