DC USA Key Account Manager Retail

Company Background

Datalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID, vision and laser marking systems.

Datalogic can boast over 50 years of history, during which it has achieved unique results: approximately 1.200 patents in multiple jurisdictions; 11 research centers and development (in Italy, USA, China and Vietnam); thousands of prestigious partners and customers deployed over five continents. The company has grown constantly over the years, thanks to the dedication with which customer needs have always been at the heart of the quality of its products and to the considerable investments in Research & Development, supported by a management capable of looking to the future.

Today, Datalogic Group has approximately 3,000 employees worldwide, distributed in 29 offices, with 11 manufacturing and repair facilities in the USA, Hungary, Slovakia, Italy, China, Vietnam and Australia. The Group is headquartered in Bologna, Italy.

Position Information & Role Mission

This position will be a key member of the Data Capture Sales team responsible for focusing on net new key customer accounts to drive and grow revenues

The Datalogic Key Account Manager (KAM) is responsible for growing Data Capture revenue in their region. The KAM will also be responsible for understanding Key/Target accounts’ needs in order to offer solutions for their applications. They will ensure the correct products and services are being delivered and resolve any issues and complaints to maintain a level of integrity with our customer base. Proper forecasting of revenue and updating the CRM in regards to key metrics is essential.

Kay Responsibilities

• Meet and exceed annual sales targets and KPI’s


• Key focus on prospecting of new accounts


• Develop and grow existing accounts


• Interacts primarily with end user customers, and develops relationships with distribution partners, systems integrators to grow revenue. Build customer relationships, and understand customer needs by effectively positioning Datalogic’s product portfolio


• Achieve assigned targets for profitable sales volume and strategic objectives


• Develops and owns the account strategy within the assigned accounts and communicates back to Datalogic appropriately on an account-by-account basis


• Establishes executive level relationships with the customer base and understands customer processes and business model fully

Qualifications / Requirements

Other Information & Specific Skills

• RESULTS ORIENTATION: A drive to achieve results and goals in the short and long term;


• CUSTOMER FOCUS: A drive to discover and meet the needs of customers (either internal or external);


• INTERPERSONAL CHARACTERISITCS: Open, communicative, give and take dialogue, seeks input from others, but not dependent on getting a consensus.  Good listener – both in being receptive and in asking good, probing questions to illuminate an issue.  Keeps people informed – the “what’s” and “why’s” of issues.  Perceived as trustworthy, honest, non-political.  Does not shy away from constructive conflict and confrontation.  Able to work in a team/group environment (versus a strictly “hub and spoke” management style);


• MOTIVATIONAL CHARACTERISTICS: High energy level.  High dominance (comfortable with authority and leadership), highly competitive achievement (drive to win, results orientation).  High level of autonomy, and low need for structure and boundaries;


• SENSE OF URGENCY: A bias for taking action - spontaneous recognition of problems and opportunities.