DC Warehouse Supervisor

The Warehouse Supervisor will be responsible for effectively communicating and collaborating with all departments to insure that company policies and decisions are consistent, efficient and in compliance.

RESPONSIBILITIES INCLUDE:

• Initiating and managing his/her departmental hiring, performance management and termination processes in collaboration with senior management to insure consistency, compliance and fairness of actions.


• Communicating effectively and in a timely manner with internal and external customers to resolve issues as applicable. Assist customers with any questions or issues that they might have.


• Managing the effective day-to-day operation of outgoing ecommerce orders in a high-volume, fast-paced distribution center.


• Supervising the performance of the warehouse personnel team members so that business objectives are optimally achieved.


• Completing the Performance Management process using FMP’s system and process for all warehouse personnel on an annual basis


• Assist GM with monthly safety meetings and safety inspections to insure safe operations at all times.


• Recommend and conduct disciplinary action with reporting personnel as needed under the guidance of General Manager and Human Resources. 


• Utilize available systems and technology to perform daily tasks using such systems as Ulti-Pro and/or FMP’s ordering or inventory systems such as JMO and shipping software.


• Monitor daily warehouse and delivery volume and expense to insure profitable operations.


• Train and instruct employees on most efficient means of executing their tasks and manage the new hire process of all new personnel.


• Ensure all warehouse assignments are completed on a daily basis


• Perform all additional responsibilities and tasks as assigned by management in a timely manner.

KNOWLEDGE, SKILLS & ABILITIES :

• Must have strong computer skills, proficiency and knowledge. Willing to learn new systems and programs as required.


• Excellent listening, written and verbal communications skills.


• Ability to multi-task and problem-solve.


• Must have exceptional time management and organizational skills.


• Must work well in a team environment and with subordinates, peers and outside managers and departments across the Company.


• Exceptional customer service centric values.


• Must be willing to work any shift including weekends.

MINIMUM REQUIREMENTS:

• High School Diploma or equivalent (G.E.D)


• 2 or 4 year college degree preferred


• 2 years of leadership experience in ecommerce


• Valid driver's license and no more than 2 moving violations in the last 4 years

We are an EEOC/AA Employer. An industry leader, FMP offers well-balanced compensation and benefits programs, which may include medical, dental, vision, life, 401K, profit sharing, paid holidays/vacation/sick time, STD/LTD, + much more. Salary is based on experience and job performance.