DC Workplace Operations Manager

The Role: We are seeking a dynamic, highly organized Office Manager who is comfortable wearing multiple hats to streamline administrative procedures, lead and execute employee engagement initiatives, coordinate office operations across multiple sites, and serve as a central point of contact for internal communications and visitor coordination in partnership with Operations, Safety, Procurement and PX Leadership. This role is pivotal in ensuring smooth operations and fostering a positive workplace culture through strategic event planning, committee oversight, clear and consistent communication, and cross-functional collaboration. 

Responsibilities in collaboration with Operations, Safety, Procurement and PX Leadership
 

• Manage the guest experience to ensure a professional, organized environment for anyone coming into the DC
• Lead execution of employee engagement activities and initiatives 
• Develop and manage a rolling 12-month calendar of key dates and events 
• Delegate event responsibilities and roles across teams 
• Serve as the primary communication liaison for non-operations, DC-related matters 
• Provide oversight and support across multiple locations 
• Coordinate meetings, roundtables, town halls, & volunteer work 
• Manage event budgets and ensure cost control 
• Compile and report data related to engagement and other reports needed 
• Oversee the engagement committee & ensure alignment with company goals, Deckers’ policies & building strategy 
• Maintain flexibility in scheduling 

% OF TIME

ESSENTIAL JOB FUNCTIONS: List in order of importance the 5 essential job functions and estimate the percentage of time spent on each. Total must equal 100%.

25%

Employee Engagement:

• Partner with Ops, Safety, and PX Leadership to coordinate events that promote a positive workplace culture. Ensure initiatives align with company policies and reflect company values and workforce needs.
• Create and maintain a rolling 12 month/annual calendar of all events in the buildings. 
• Collaborate with PX and the engagement committee to plan monthly events—such as wellness fairs, seasonal celebrations, DEI activities, and training sessions—ensuring inclusive scheduling across all shifts.

25%

Site Wide Communication

• Develop communication decks with building and HQ updates for building wide communication.
• Assign tasks to committee members or department representatives.
• Event communication: Define roles, responsibilities, and assignments for each event, including ordering items, managing setup and pickup logistics, planning communications, and executing the event. Specify expectations and timelines clearly. Communicate event details through multiple channels. Conduct follow-ups to ensure accountability.
• Collect feedback on events to inform future adjustments.
• Function as the main point of contact for internal updates, announcements, and leadership messages.
• Serve as a central resource for gathering, publishing, and establishing regular building communication.
• Compile and organize information required for town halls, using a “you spoke we listened” approach to report progress related to roundtable, butterfly, and Pulse Survey feedback.
• Adjust communications based on shift schedules and language requirements.  

25%

Committee leadership and Workforce insights:   

• Facilitate committee meetings, establish annual goals, monitor progress, and promote cross-functional collaboration.
• Provide support across both shifts and maintain availability for early mornings, evenings, and occasional weekend events (typically 1–2 weekends per month and select off-hours).
• Consolidate safety, pulse feedback, retention, open roles, and headcount data into a unified reporting dashboard
• Monitor participation in roundtables and events, consolidate feedback and impact metrics, and present insights to leadership to drive continuous improvement
• Develop attendance tracking tools.  

25%

Event and Meeting Coordination:

• Organize monthly and quarterly recognition events, including Employee of the Month, awards, service anniversaries, and birthdays.
• Coordinate all site visits, including tours, travel arrangements, and agendas for both internal and external guests.
• Manage end-to-end logistics for all events and visits, including vendor access, communications, materials, catering, and ensuring consistency across all sites

• Coordinate and schedule leadership roundtables, town halls, and community service activities. Consolidate notes during these meetings, identify recurring themes, and maintain action item progress for team alignment.

• Track expenditures, forecast resource needs, and ensure budget compliance; collaborate with procurement to identify cost-effective vendors and sponsorships, and submit expense reports in accordance with company guidelines

QUALIFICATIONS: Required qualifications needed in order to successfully perform the duties and responsibilities of this position.

Education/Certifications:

• 3-5 years of administrative office experience.
• Demonstrated leadership skills in the field.
• Previous office management experience preferred.
• Proficient with Microsoft Office.

Work Experience:

• Proven experience in office management, event coordination, or employee engagement 
• Strong organizational and project management skills 
• Excellent communication and interpersonal abilities 
• Ability to manage multiple priorities across different locations in a fast-paced environment
• Proficiency in data reporting and budget management 
• Comfortable working in a fast-paced, dynamic environment 
• Strong leadership skills and experience  
• Able to handle confidential information with a high level of professionalism and discretion.
• Experience working effectively in complex organizations, satisfying the needs of diverse constituents, and often working under the pressure of competing priorities.
• Highly motivated, a team player and motivated self-starter. Sense of urgency.
• Skilled in conflict resolution and consensus-building, with a proven track record of promoting open communication and maintaining a supportive, inclusive environment.

Skills/Competencies:

• Highly Proficient in Microsoft Office, advanced skills in Outlook, Word, Excel, Smartsheet Sharepoint and PowerPoint.
• Tech-friendly – embraces using new and existing technologies
• Understanding Accounting/Finance and/or Operations.
• Excellent problem solving and analytical abilities
• Excellent verbal and written business communication skills
• Exceptional attention to detail.
• Strong organizational skills.
• Availability during various workflow peaks
• Availability to travel periodically to other Deckers Locations (e.g. Indiana, Moreno Valley, etc.)

All leaders at Deckers Brands must be able to demonstrate our leadership behaviors –

• Come As You Are
• Better Together
• Commit To Create
• Own It
• Do Good and Do Great