DCL- Administrative Assistant

Description

Johnny Janosik is a Top 100 furniture retailer and a highly respected company established in 1953, located in the heart of Delaware. We are 40 minutes from the Delaware beaches or just a few hours from several metropolitan areas. Whatever your needs – family life to city life - this is the place for you!

Priding ourselves on solid principles of fairness, great values, and excellent customer service, we want you to join our team. We know that every associate and every position is critical to the overall success of the organization. That's why we offer competitive salaries and benefit packages for all employees!*

 Join our team as an Administrative Assistant where you will play a crucial role in supporting our warehouse management staff and overseeing delivery verification and vendor chargeback processes. We are looking for a detail-oriented individual with exceptional organizational skills and a passion for providing top-notch customer service. 

Essential Functions:

The essential functions include, but are not limited to the following: 

• Answer inbound phone calls and emails
• Collaborate with internal departments and manufacturers as required to service our customers
• Prepare, review and distribute reports as needed
• View and approve third party delivery billing
• Submit chargebacks to third party delivery company or other vendors
• Enter approved chargebacks in QuickBooks

Requirements

Minimum Requirements (Knowledge, Skills and Abilities):
High School Diploma or equivalent is required.

• Proven experience in an administrative role or similar capacity.
• Proficiency in the use of Microsoft Office Suite and QuickBooks is required.
• Strong organizational skills with the ability to multitask and prioritize workload effectively.
• Experience in data entry and maintaining accurate records.
• Initiative to meet assigned goals, missions and objectives.
• Strong interpersonal skills to effectively communicate and build rapport.
• Includes working indoors in a warehouse environment which is subject to temperature changes not easily controlled by heating or air conditioning.

Light Exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently and/or negligible amount of force constantly to move objects. Physical demand requirements are in excess of those for Sedentary Work.

Definitions:

Occasionally: activity or condition exists up to 1/3 of the time

Frequently: activity or condition exists from 1/3 to 2/3 of the time

Constantly: activity or condition exists 2/3 or more of the time