Dealer Relations Analyst, Bilingual

Now Hiring! Dealer Relations Analyst

$500 Signing Bonus

MidAtlantic Finance

Clearwater, FL (Ulmerton Rd)

We are looking for energetic and self-motivated individuals to join our Dealer Relations Team onsite at our Clearwater, FL location. The ideal candidate will have strong customer service and is proficient in utilizing Microsoft Office to enter data in a fast paced environment. Work Monday through Friday, day shifts. No Weekends!  Bilingual (English/Spanish) is desired but not required. 

What You'll Get:

• Weekly Pay, Fridays
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Accrue PTO from date of hire
• Advancement Opportunities
• Employee Referral Bonus
• No Weekends!

What You'll Do:

• Makes outbound phone calls daily to dealerships and clients as well as takes incoming calls.
• Introduces self and company to each client. 
• Frequently contacts clients to get information needed. 
• Establishes a great working relationship with dealerships.
• Communicate with dealerships and clients by telephone and by mail to ensure complete and accurate follow up.
• Ensures a phone call is always made to dealership prior to notice being sent.
• Prepares documents to be sent to dealerships according to State and MAF’s guidelines.
• Coordinates and ensures delivery of letters to dealerships via courtesy (follow-up) phone calls. 
• Satisfies customers through problem solving utilizing all resources necessary.
• Enters data into computer system.
• Strives to continuously build knowledge and skills and shares expertise with others.
• Attends department meetings as requested.
• Other duties may be assigned, based on company’s needs.
• Reports any safety issues immediately to management.
• Comply with all policies described in the employee handbook.

• Above average customer service and telephone skills
• Strong resolution abilities
• Good keyboarding and computer abilities
• Microsoft Office

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.

Who We Are:

Founded in 1989, Mid-Atlantic Finance has spent over 30 years becoming the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our nearly 250 team members who provide world class service to our clients, customers and partners nationwide.