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Dealership Parts Advisor

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Job Description - Dealership Parts Advisor



Diehl Automotive of Butlerhas an immediate opening for a professional parts advisor.


Successful candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated and focused on customer satisfaction. Kia and Ford experience is helpful, as well as some experience with Tekion DMS.


Responsibilities:



  • Be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.

  • Answer telephone and greet customers in a friendly and professional manner.

  • Communicate effectively with customers and vendors via phone, in-person or email.

  • Assist customers by answering questions, and providing assistance as requested in a quick, friendly and professional manner.

  • Maintain clean and professional appearance of counter, work area, and stockroom.

  • Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service.

  • Order parts from suppliers based on Service Team and customer requests.

  • Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.

  • Check quantity and condition of goods received against invoices and purchase orders.

  • Check number and unit cost as well as total billing for charges against proper records.

  • Specify parts accurately.

  • Process core returns, parts warranties and parts returns as necessary.


Qualifications:



  • Prior experience in retail/wholesale automotive parts industry helpful

  • Highly self-motivated

  • Focused on customer satisfaction and strong interpersonal skills

  • Must have a valid driver's license


Benefits offered:



  • Available Health insurance

  • Available Vision and Dental insurance

  • Healthcare spending or reimbursement accounts such as HSAs or FSAs

  • 401(k) with employer match

  • Employee discounts




Original job Dealership Parts Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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