Debt Recovery Specialist (923)

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

Primary Objective:

To provide administrative support for the Debt Recovery Department

Essential Duties and Responsibility:

• Establishes effective working relationships with field management, NSC support personnel, and other CFS team members.
• Establishes relationships with Customers, Attorneys, Collection Agencies, and Credit and Collection personnel outside of the organization
• Placement of accounts with third-party agencies, or attorneys’
• Initiate payment to Third Party Agencies and Attorney bills weekly
• Respond to Service Now requests
• Answer the phone for the department
• Compile the results of established KPIs and report findings to the manager
• Maintain the information and accuracy of the department’s data
• Assist in the reporting of the company’s bad debt
• Assist in accrual notification to the field
• Scan or upload documents into the file system
• Compile reports and distribute them to the field
• Research missing company information for elevated payment checks
• Research Bad Debt Recovery
• Research Bankruptcy Notices
• Research receipt of legal documents and distribute them when required
• Attend review meetings
• Special projects ad-hoc, research analyst
• Other similar duties as assigned

Knowledge & Competencies (Skills & Abilities):

High school diploma or equivalent, and 5 years of experience in Commercial Credit and Collections, ensuring adequate knowledge of effective collection practices, collection laws, construction liens, and bonds. Must be a notary or can become a notary. Must possess good communication skills, knowledge of Windows, Excel, Word, Outlook, PowerPoint, Legal Tracker, CLEAR, and, be an effective negotiator.

This is a hybrid position with some days in the office and some working from home

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long-term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

​ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.